Fifth gold for The Reef House Adults Retreat
The resort has secured its fifth consecutive win at the Queensland Tourism Awards, adding to a swathe of other accolades
The Reef House Adults Retreat overlooking the beach at Palm Cove has won its fifth consecutive Gold for Five Star Luxury Accommodation in the Queensland Tourism Awards on November 6.
The accolade supports the vision of current custodians David Horbelt and Malcolm Bean for The Reef House Adults Retreat to be the best luxury colonial beach house providing rejuvenating tropical escapes based on exclusiveness, service and memories.
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Mr Bean said General Manager Wayne Harris continued to innovate the service offering at The Reef House Adult Retreat with customer service and traditional hospitality the motivation behind each improvement.
“The team developed an AI-driven Sales Hub in-house to carry the work that no guest should ever see, freeing our people to invest more time into customer relationships,” he said.
“Our Escape Planning team now has more guest-facing time to develop bespoke sleep and rejuvenation escapes for every person who stays at The Reef House Adults Retreat.
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“The more than 28 complimentary Signature Inclusions continue to evolve with the addition of Botanical Art Classes joining the ever-popular Reef House Mixology interactive cocktail experience and nightly Brigadier’s punch and canapes served in the lounge at twilight.
“I congratulate the dedicated team at The Reef House Adults Retreat for ensuring their guests have a memorable holiday that makes them want to return for another luxury tropical escape.”
