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Op-Ed
The hospitality shift: Embracing innovation to deliver personal and purposeful customer experiences
Op-Ed: Eric Wong explores where the industry is heading and how leaders can build a resilient future and thrive in…
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New Zealand
Unleashing innovation: The power of data streaming in hospitality
Op-Ed: Eric Wong on embracing the 'technological metamorphosis' in the hospitality industry
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Technology
Authenticity and AI: Finding the right balance
Op-Ed: Eric Wong argues that the future of hospitality lies in blending innovation with deeply human experiences for guest satisfaction
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Op-Ed
Turning risks into rewards: Using financial risk management to fuel business growth
Op-Ed: Eric Wong looks at how analysing data around risk management and compliance can unlock opportunities
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Technology
Unlocking your hotel’s true potential with data
Eric Wong, Infor Asia Pacific, explores a few practical ways that hoteliers can start making the most of their data
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News In Brief
Reimagining hospitality: How automation is transforming guest experiences
Op-Ed: Eric Wong explores why automation is essential for achieving sustainable, long-term growth
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Op-Ed
Op-Ed: How IT is streamlining operations and elevating the guest experience
Op-Ed: Erin Wong on how to transform your technology
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News In Brief
Tech-driven cost control: A new era for hotel operations
Op-Ed: Eric Wong says if your hotel is reliant on legacy technologies, you need to embrace new solutions or risk…
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Management
Posturing for success: Three innovative strategies to revolutionise your hotel’s revenue potential
With competition fiercer than ever it’s clear hoteliers need to think strategically to get ahead
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News
Revolving doors: How hotel IT leaders can lead digital transformation
Op-Ed: Eric Wong on leading hospitality’s digital transformation – Why IT leaders must drive the change
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