Joel Norton

Joel is the CEO of Kalido. His skillset includes customer loyalty, high-level data analytics, customer segmentation and trigger-based lifecycle marketing.

Industry

Joel NortonWednesday, July 26, 2017
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Winning the race for online bookings comes down to customer experience
Online bookings for hotels have exploded over the past five years in part due to the growth in smart devices,…
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howard
if you delist with agoda , they will usually only take the r...
Curran
Delisting is challenging because there will always be anothe...
Curran
Hi Tamara! Hope you recover soon! Please message me if we ca...
anti ago
How do you delist from Agoda? Booking.com refuses to do it a...
Mandy Clarke
So sorry to hear this Tamara, what an incredibly difficult t...
Tamara Scenna
Just wanted to highlight that those of tourism operators nor...
Mandy Clarke
Thanks, Peter I am blown away by your comments and support....
Peter Hook
Long live print! In tourism, it is the "oldies" who rule. Th...

Winning the race for online bookings comes down to customer experience