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Op-Ed
How tourism trends are reshaping holiday letting
Op-ed: Sam Steel examines how changing guest expectations, emerging technology and evolving travel behaviours are reshaping the future of holiday…
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Motels
The surcharge is dead. Now comes the hard part
From October 1, accommodation providers won't be able to add a surcharge to Visa, Mastercard, and EFTPOS payments. The move…
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Management
Rise of the bleisure traveller: How Australians are redefining work and play
An Op-Ed from the latest Resort News by Sam Steel on why Australia is seeing a surge in travellers turning…
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Op-Ed
Creating a culture that retains staff: Why people-first operators thrive
Op-Ed: Are you treating your staff like people—or just positions to fill? Sam Steel, Resly, explains how getting this right…
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Management Rights
Op-Ed: Leadership lessons from the trenches
"All I knew was the type of boss... I didn’t want to be!" Samuel Steel on leadership and the rapid…
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Technology
Are hotels leaving money on the table (or tablet)?
Are you capitalising on mobile users? How to maximise revenue and enhance guest experience...
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News
Op-Ed: Top tips for optimising your guest communication
Sam Steel: Communication is essential for improving the guest experience and also for building relationships that lead to return stays
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News
The impact of Non-Refundable Bookings on your revenue strategy
Why opt for non-refundable bookings? To deter unreliable travellers and secure a more stable income for your accommodation
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