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Management Rights
Op-Ed: Leadership lessons from the trenches
"All I knew was the type of boss... I didn’t want to be!" Samuel Steel on leadership and the rapid…
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Technology
Are hotels leaving money on the table (or tablet)?
Are you capitalising on mobile users? How to maximise revenue and enhance guest experience...
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News
Op-Ed: Top tips for optimising your guest communication
Sam Steel: Communication is essential for improving the guest experience and also for building relationships that lead to return stays
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News
The impact of Non-Refundable Bookings on your revenue strategy
Why opt for non-refundable bookings? To deter unreliable travellers and secure a more stable income for your accommodation
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