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New Zealand
What is the optimal distribution mix in a hotel?
Distribution is complex & not uniform for all structures but it's, without a doubt, one of the most important decisions…
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News
AI: What it means and what hoteliers are asking about this technology
With such incredible advancements in the application of AI it's no surprise that hospitality businesses are keen to embrace this technology
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News
What is ChatGPT? How can hoteliers leverage this awesome tool?
Using AI technologies to streamline your customer service operations and enhance your guest's experience
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New Zealand
Top online accom booking channels for 2022 according to STAAH
Direct bookings: STAAH data also shows an increasing number of travellers are making accommodation websites part of their booking journey
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Industry
Op-Ed: How you manage and adapt to this change is critical to survival
The fundamentals of hospitality industries and travel are being questioned in this crisis. The answers will define the future of…
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News
Op-Ed: How can vacation rentals recover from the pandemic?
Let’s look at what you can expect in the coming months as living with COVID-19 becomes the “new normal”, and…
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News
Hotel Recovery Strategy: Preparing for a post COVID-19 world
"Take this time to go through your online reviews and respond to the ones you have missed out. If you…
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Industry
Crisis mitigation: Gain control of your hotel back
COVID-19 has attacked and crisis is looking through the door. How to stay afloat without tarnishing the brand you have…
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Industry
COVID-19: How to deal with your property’s lost revenue
You cannot influence border restrictions, flight cancellations or the corporate travel bans due to the Coronavirus outbreak. But you can…
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Industry
What will the vacation rental industry look like in 2020?
The vacation rental industry has gone through a lot of changes lately. The past year has seen new vacation rental…
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