Management
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Pandemic slams Aussie travellers’ confidence, report shows
Almost 40% of domestic business travellers want cleaning or sterilising equipment made available in their guestroom as well as access…
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Is your hotel sales team ready for the transition from fishing to hunting sales leads?
After the tidal wave of cancellations and postponements in March, followed by an eerily quiet April and May when many…
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Are backpacker hostels going extinct?
Skyrocketing unemployment is pushing school leavers into higher education next year rather than taking a gap year, which means backpacker…
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Brave nurse awarded epic luxury holiday by Accor
Nominated for incredible bravery by a coworker, operational nurse unit manager at St Vincent’s Hospital Sydney, Amy Matthew, was awarded…
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Mortgage deferral, rent relief and bankruptcy: what you need to know if you have coronavirus money problems
Of great concern to consumer advocates is that searching “bankruptcy” or “help with debts” on the internet will often generate…
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Annual wage rise deferral praised by hotel sector
“As an association we remain firmly focused on ensuring that the JobKeeper Payment Scheme is extended for Australia’s hospitality industry,"…
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Signs of progress: Why digital leads the way
From wash your hands and social distancing reminders to vital health warnings, the need for Accom operators to provide clear,…
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The day is dawning on a four-day work week
As we near the 100-day mark since the pandemic was declared, one area getting a significant attention is the workplace,…
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Revenue management: 15 insights to navigate market uncertainty
There is excess supply for demand as it trickles back, so revenue managers must consider how to capture the first-responder market segments as…
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Australia’s first service sector recession will be unlike those that have gone before it
If the government wants to stop this recession from turning into a depression, it will have to redirect its policy…
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