Management
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Struggling hotels keen to meet increased demand for Quarantine program
Hotels have done a lot of the heavy lifting when it comes to the quarantine program, however, some hotels have…
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A closer look at the technology behind new hotel cleaning regimes: Part One
As outlined in our previous article, cleanliness is dominating the headlines within the hotel industry, with a number of press…
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The man steering iconic Brisbane hotel through pandemic waters
Chris Partridge, Hilton Area General Manager of South East Queensland talks to Accom News about the effects of COVID-19 and…
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Finding the source of an outbreak is important. But the term ‘patient zero’ is a problem
The first positive case was in fact a night manager at Rydges on Swanston, one of the hotels at the…
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Is your data protected from the Dark Web?
Along with the rapid development of surface internet, the progression of the Dark Web has gone unnoticed to the average…
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Op-Ed: The most important hotel ‘salesperson’ right now is working behind your front desk
Here are 5 principles for hospitality excellence to help hoteliers see the front desk as a revenue-generating position, not an…
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Op-Ed: Talent tips for employers facing new challenges with JobKeeper reductions
As Australia comes to term with a second wave of COVID-19 cases, the federal government has announced JobKeeper will be…
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Exclusive: Executive Housekeeper Marian Stratford on change and challenges
In March, I interviewed highly respected executive housekeeper Marian Stratford, to talk about her role, and the role of the…
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Ovolo is first to enforce compulsory masks for front-line employees
The hotel group is the first in Australia to mandate masks for all workers as Victoria and NSW step up…
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UPDATE: Accor confirms luxury hotel’s “intention to reopen in Spring” after operator enters liquidation
Following last week's bombshell news about the liquidation of Viaduct Quays Hotel Ltd, operator of an iconic Sofitel hotel, we…
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