Technology
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Smart access, seamless stay: Contactless technology
More than 60 percent of global hospitality executives predict that fully contactless experiences will become standard within the next three…
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2025 Guide to guestroom technology
Guests are increasingly prioritising convenience, control, and personalisation in their in-room technology
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Sustainability & tech at the table: The key hospitality trends for 2025
Consumer demand for sustainable and inclusive dining experiences is growing, and venues are responding
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Digital marketing is making strides with Artificial Intelligence (AI)
How AI is reshaping the way hoteliers engage digitally with their guests and drive more revenue
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Turning risks into rewards: Using financial risk management to fuel business growth
Op-Ed: Eric Wong looks at how analysing data around risk management and compliance can unlock opportunities
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Melbourne City Apartments & Comworks partnership: Transforming digital presence, elevating guest experiences
A website that can compete directly with OTAs by showcasing luxury offerings and simplifying the booking process
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AI agents’ promise to arrange your finances, do your taxes, book your holidays – and put us all at risk
How will these systems transform our work and our decision-making? And what safeguards do we need to ensure they serve…
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Unlocking your hotel’s true potential with data
Eric Wong, Infor Asia Pacific, explores a few practical ways that hoteliers can start making the most of their data
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Can hospitality rise to the challenge? Turning Australian Open visitors into repeat guests
How can advanced technology and curated experiences help meet guest expectations during high-demand periods?
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Reimagining hospitality: How automation is transforming guest experiences
Op-Ed: Eric Wong explores why automation is essential for achieving sustainable, long-term growth
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