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AmEx cuts staff as online strengthens
American Express said last week that it will slash about 5400 jobs, mainly in its travel business, as it seeks to cut costs and transform its operations as more of its customers shift to online portals for booking travel plans and other needs.
American Express said the jobs eliminated will span employee seniority levels and divisions worldwide, but will primarily involve positions that do not directly generate revenue for the company.
All told, the company anticipates that staffing levels will end up between 4% and 6% lower this year than in 2012. The company currently has 63,500 employees.
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