The travel planning and booking site has announced the winners of its Travellers’ Choice for Hotels awards.
Travellers’ Choice award winners were determined based on the millions of reviews and opinions collected over the last year from TripAdvisor worldwide.
“From island resorts, traditional guest houses to heritage hotels, the Travellers’ Choice Hotel Awards highlights the fantastic array of accommodation across Australia and the world for travellers to enjoy”, said Joanne Kershaw, TripAdvisor spokesperson.
Australian winner Luke Hanson, co-owner of Pinetrees Lodge said: “We are absolutely delighted to have been named number one on TripAdvisor! For a small lodge on Lord Howe Island, we’re mixing it with some serious hotels. While they have an edge on us with pillow menus, lap pools, 24-hour room service and on-demand movies, we have the Lord Howe Island Lagoon, world-class adventure activities, an organic market garden, sensational food and a love for genuine service. It’s TripAdvisor that helps to get our name and reputation out there!”
Top 10 Travellers’ Choice Hotels across Australia:
- Pinetrees Lodge – Lord Howe Island
Located on the Lord Howe Lagoon, Pinetrees Lodge is one of Australia’s oldest family businesses. Sixth generation owner Dani Rourke and her husband Luke Hanson, run the largest of the traditional guest houses on Lord Howe, which has provided families, couples, and adventurers with a unique ‘sand between your toes’ holiday since the 1890s. According to TripAdvisor users, the lodge is widely acknowledged for “excellent food”, “exceptional” service and relaxing spa treatments. Travellers can also discover world-class diving, snorkeling, fishing, surfing, walks and relaxation on one of Australia’s most beautiful islands.
- Ovolo Woolloomooloo – Sydney, New South Wales
Stretched along the longest timber-piled wharf in the world, the hotel is situated over the picturesque Sydney Harbour. Ovolo Woolloomooloo features contemporary design elements and furnishings that complement the original fixtures of a heritage building. Each of the 100 rooms and suites tell a unique Australian story through a series of art pieces infused into the interior design features. A TripAdvisor reviewer commented, “Can’t speak more highly of this little jewel. We had a loft room which was extremely spacious. The staff treated you like family and the “Free Stuff” included – Free Breakfast, Free Happy Hour and Free Mini Bar. So central yet out of the hustle and bustle.”
“TripAdvisor reviews are crucial to us here at Ovolo Woolloomooloo so we can continue to offer the best experience for each and every guest,” said Adam Taloni, General Manager, Ovolo Woolloomooloo. “We are thrilled to see that we have entered the awards for the first time this year and within the top two! A fantastic accolade to start off 2017 for our hotel and all our team members.”
- Park Hyatt Sydney – Sydney, New South Wales
The Park Hyatt Sydney is not only located on one of the world’s most beautiful harbours but is also between the iconic Sydney Opera House and Sydney Harbour Bridge. The hotel’s architecture, art and design reflect the Australian landscape. Other highlights of the property include floor-to-ceiling glass doors that open to private balconies in all their 155 guestrooms, 24-hour butler service and a day spa with rooftop pool and sundeck. “Wonderful hotel and view with fantastic staff. Always receive wonderful service and attention with the highest details. Highly recommended. Always attentive and attending to all your needs. Always my first and only choice when visiting Sydney” commented a TripAdvisor reviewer.
- Qualia Resort – Hamilton Island
Qualia Resort lies at the northern tip of Hamilton Island, in a private hideaway that can only be accessed by guests of the resort. Each of Qualia’s 60 light-filled pavilions faces the water, as well as being surrounded by lush tropical bush land. Everything in the resort has been carefully designed and considered, to make each travellers trip one of pure relaxation and sensory indulgence. One TripAdvisor reviewer said, “Qualia Resort is one of those properties that has great customer service, great food and a great property. You are made to feel like a king and a queen while you are there. The staff are extremely professional towards their work and treat everybody as an individual.”
- Ovolo 1888 Darling Harbour – Darling Harbour, Sydney
Only a stone’s throw away from Darling Harbour and designed with Instagrammers in mind, any traveller who stays at the Ovolo 1888 Darling Harbour will find plenty of photo opportunities at every corner. Guests can enjoy “comfy beds”, complimentary in-room snacks and breakfast. “This hotel focuses entirely on user experience. I was blown away with the attention to detail from the hip decorations to the inclusion of an Apple TV in every room. This is what every hotel should be like. Thanks for an awesome stay!” said one TripAdvisor reviewer.
- East Hotel – Canberra
Situated between the vibrant hubs of Kingston and Manuka in Canberra’s prestigious “Inner South”, East is an ideal base for a visit to the capital. If you want to explore the area like a local, cruiser bikes are available complimentary for guests. The hotel also is located in close proximity to restaurants, bars and supermarkets. One TripAdvisor reviewer noted, “Great hotel in a fantastic location. Beds were so comfy, rooms were large and clean, the hotel was within walking or riding distance to restaurants and bars. Being able to borrow bikes was excellent”.
- Freshwater East Kimberley Apartments – Kununurra, Western Australia
Freshwater East Kimberley Apartments is located amongst beautiful tropical gardens and provides an ideal relaxing environment for a stay in Kununurra. These self-catering apartments offer quality and comfort and are acknowledged as “new, spacious and well appointed” by TripAdvisor users. One reviewer noted that “the apartments have separate living and sleeping areas, kitchen facilities and they have a nice feel. Beds and pillows were comfortable. Definitely the best option in Kununurra.”
- Cairns Coconut Holiday Resort – Cairns, Queensland
Spread across 28 acres of tropical greenery, Cairns Coconut Holiday Resort caters to a variety of travellers and holiday makers with accommodation, camping and caravan options. There are also a variety of activities available for children and the young-at-heart including SPLASH waterpark, an adventure playground and numerous pools and spas. One TripAdvisor reviewer commented, “If you have children and are looking for a place to stay for a family holiday, this is the place for you! Plenty of entertainment for all the children – jumping pillows, pools and the famous waterpark. We have stayed here on multiple occasions and it has always been consistently excellent”.
- Primus Hotel Sydney – Sydney, New South Wales
Primus Hotel is a heritage hotel, offering guests a stay in what used to be the Sydney Water Board headquarters. Located in the heart of Sydney’s CBD and in a 1930s Art Deco building, there are hints of history throughout the hotel, with Sydney Water’s insignia on the floor of the lobby entrance and the original bubblers left dotted throughout. Primus also features a signature rooftop pool and bar that is loved by guests from all over the world. “Put simply this is my new go to hotel is Sydney. Truly opulent with magnificent fit out throughout the entire hotel. The reception is a superbly old world fit out. The rooms are spectacular with awesome beds and a superior bathroom. Great gym with free weights and to-die-for pool and open bar area. A must stay” noted one TripAdvisor reviewer.
- Big4 Beacon Resort – Queenscliff, Victoria
Big4 Beacon Resort offers a range of luxury cabins, villas and caravans for guests who want the vibe of the Aussie camping ground but without the camping. Located 90 minutes from the Melbourne CBD, the resort offers a day-spa, mountain bike hires for the neighbouring trails and a children’s clubhouse. “Our family has been staying at the Beacon for 28 years and we enjoy our stay more and more each time. Staff are friendly and helpful and we utilise all of the park facilities, even the Mud Day Spa was amazing and to top off our holiday we had a 6pm checkout. With an awesome beach just a short walk across the road our holiday is complete,” noted one TripAdvisor reviewer.