Queensland comes out on top in Loved by Guests Awards 2017

Thirty-seven hotels in Australia have been revealed as the country’s ultimate hotel hotspots, according to the Loved by Guests Awards 2017, where the hotel guests are the judges.

If it was a State of Origin clash, Queensland would win fair and square with sixteen hotels across the sunshine state scooping a Loved by Guests gold award. New South Wales was hot on its heels, coming in second place with ten gold gongs in total.

In Victoria, five hotels nabbed a gold award, Tasmania received four for its hotels, and the ACT and South Australia both secured one gold each.

To find this year’s best of the best, the travel experts analysed millions of guest reviews, with 2500 hotels across 87 countries being recognised as truly outstanding. Those taking home the top prize of a Loved by Guests gold award* have all achieved an average guest review rating of 4.7 or higher* (out of 5).

Best in show

Queensland again led the pack when it came to the ‘best for’ category winners, with seven hotels in the sixteen-strong round-up taking out gongs for luxury, business, new and spa hotels. New South Wales scooped four top awards in the spa, business and luxury categories, while Victoria nabbed three awards for new, business and luxury, and South Australia’s Adelaide reigned supreme in both the business and luxury category. marketing manager for Australia and New Zealand, David Spasovic, said: “When today’s mobile-savvy travellers are thinking of heading to the sunshine state for a mid-winter escape, seeking out an amazing spa hotel or just want some all-inclusive indulgence, then they should look no further than the 1,000 hotel winners in the Loved by Guests ‘best for’ categories**.”

Overall, Australia took out 13th place in the world for top-rated hotels as voted by guests.

“The fact that Australian hotels have done so well across the board is a credit to the incredible quality and service on offer to travellers looking for accommodation nestled in the beauty of our incredible landscape,” said Mr Spasovic.

Worldwide, hotels in the United States were the biggest gold award winners, with 969 properties being recognised. Other top countries included the United Kingdom (171 hotels), Italy (153), Canada (86) and Spain (70).

Destinations around the globe where travellers were most likely to check into a gold award-winning hotel were: London (31 hotels), Rome (27), Prague (25), Florence (24), Venice (24) and Hanoi (23).

Everyday influencers

Mr Spasovic noted the increasing shift in what factors influenced travellers in their hotel booking journey and decisions.

“The Loved by Guests Awards celebrate those top-notch hotels that guests loved and want to share with others. We’re seeing a shift in reviews becoming a more powerful influence than official star ratings, especially as these can be read instantly on travellers’ smartphones on the go.

“With over 25 million trusted, genuine guest reviews on the website, there’s no doubt that we can offer travellers inspiration when daydreaming about their next trip away, but also help travellers make informed decisions on the best hotels for them,” he said.

Australian hotels awarded gold in Loved by Guests Awards 2017

Hotel nameCityState Score
The New Inchcolm Hotel Brisbane MGallery by SofitelSpring HillQueensland4.8
Emporium HotelFortitude ValleyQueensland4.7
Le Cher Du MondePort DouglasQueensland4.7
Rumba Beach ResortCaloundraQueensland4.7
Mantra Boathouse ApartmentsAirlie BeachQueensland4.7
Best Western Kennedy Drive MotelTweed HeadsNSW4.7
The Glen Hotel & SuitesEight Mile PlainsQueensland4.7
Mayfair HotelAdelaideSouth Australia4.8
Meriton Serviced Apartments Herschel StreetBrisbaneQueensland4.7
Swiss-Belhotel BrisbaneSouth BrisbaneQueensland4.7
Alamanda Palm Cove by LancemorePalm CoveQueensland4.7
Sea Change Beachfront ApartmentsTrinity BeachQueensland4.8
Beachfront Apartments on Trinity BeachTrinity BeachQueensland4.8
Peppers Soul Surfers ParadiseSurfers ParadiseQueensland4.7
Tweed Harbour Motor InnTweed HeadsNSW4.7
Meriton Serviced Apartments BroadbeachBroadbeachQueensland4.7
The Langham, MelbourneSouthbankVictoria4.7
Adelphi HotelMelbourneVictoria4.7
Crown TowersSouthbankVictoria4.7
The Lodge on ElizabethNorth HobartTasmania4.8
The Henry Jones Art HotelHobartTasmania4.7
Salamanca Wharf HotelBattery PointTasmania4.7
Cradle Mountain Highlanders CottagesCradle MountainTasmania4.7
Seafarers GetawayApollo BayVictoria4.8
The Provincial BallaratBallaratVictoria4.7
Novotel Sydney Rooty HillRooty HillNSW4.7
Oaks Grand GladstoneGladstoneQueensland4.7
Empire Apartment HotelRockhamptonQueensland4.8
Potters Oceanside MotelEast MackayQueensland4.9
Veriu Suites CamperdownCamperdownNSW4.7
East HotelGriffithNSW4.7
Avenue Hotel CanberraBraddonACT4.7
QT SydneySydneyNSW4.7
Watsons Bay Boutique HotelWatsons BayNSW4.7
Primus Hotel SydneySydneyNSW4.7
Meriton Serviced Apartments ChatswoodChatswoodNSW4.8
Perry Street Hotel – A Fox and Co HotelMudgeeNSW4.8

Australian hotels named ‘best for’ category winners in Loved by Guests Awards 2017

Hotel nameCityState Category winner Score
The Playford Adelaide MGallery by SofitelAdelaideSouth AustraliaBusiness4.6
Majestic Roof Garden HotelAdelaideSouth AustraliaLuxury4.6
Capri by Fraser, BrisbaneBrisbaneQueenslandLuxury4.6
Treasury BrisbaneBrisbaneQueenslandBusiness4.6
Meriton Serviced Apartments Adelaide StreetBrisbaneQueenslandNew4.6
Brisbane Riverview HotelHamiltonQueenslandLuxury4.6
Peppers BroadbeachBroadbeachQueenslandLuxury4.6
Surfers Paradise Marriott Resort & SpaSurfers ParadiseQueenslandSpa4.5
Rhapsody ResortSurfers ParadiseQueenslandNew4.5
Punthill NorthbankMelbourneVictoriaNew4.5
The Como Melbourne MGallery by SofitelSouth YarraVictoriaBusiness4.6
Crown Promenade MelbourneSouthbankVictoriaLuxury4.6
Four Seasons Hotel SydneySydneyNSWSpa4.6
InterContinental SydneySydneyNSWBusiness4.6
Chateau ElanPokolbinNSWSpa4.6
Swissotel SydneySydneyNSWLuxury4.6


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