New year, new management

InterContinental Hotels Group (IHG) has announced the appointment of Leanne Harwood to the role of managing director, Australasia and Japan.

She will be replacing Karin Sheppard, who moves to London to take on the new position as IHG’s managing director, Europe.
 
Leanne is one of IHG’s Europe, Middle East, Africa and Asia (EMEAA) senior leaders and will be responsible for the operations, growth and performance of more than 70 hotels in the Australasia and Japan Business Unit. In her role as managing director she will oversee the regional teams as they continue their growth momentum in Australasia and prepare for the 2019 Rugby World Cup and 2020 Olympics in Japan.
 
Prior to her appointment, Leanne was Vice President for IHG’s operations in South East Asia and Korea, based in Bangkok, overseeing the operations and performance of more than 60 hotels in Cambodia, Indonesia, Malaysia, Singapore, Thailand, Vietnam, the Philippines and Korea. She has also worked for a number of hotel companies in a variety of countries including Australia, New Zealand, Vietnam and French Polynesia.
 
Leanne joins IHG with over 20 years’ experience in the hospitality industry with more than a decade at IHG.

About accomnews

accomnews

Check Also

Marriott debuts eco-conscious, pet-loving, wellness-focused brand

Marriott international has continued its rapid Australian expansion with the debut of the Element by Westin brand in Richmond, Melbourne.

Why guest room telephones remain crucial to accom

The in-room phone is still the main way guests order room service, they also frequently use it to call the front desk, make housekeeping requests and get advice on local restaurants and attractions.

A complaint is like a carrot…

The first step in conquering complaints is to understand their root causes. It occurred to me that a familiar root vegetable was a perfect physical representation of these root causes, so I call it the “Carrot Model".

Leave a Reply

Your email address will not be published. Required fields are marked *