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News
Hyatt Regency unveils global marketing campaign highlighting unexpected insights from travellers
The brand announced the launch of a multi-million dollar integrated global marketing campaign, “It’s good not to be home”. As…
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News
AccorHotels announces points offer at over 500 hotels and resorts
Le Club AccorHotels has launched an exclusive points offer for its Asia Pacific hotels to reward and recognise members until…
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News
Expedia acquires HomeAway for $5.4 billion
It is thought that purchasing the holiday rental groups will give Expedia some leverage to compete with Airbnb. HomeAway itself…
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News
Travel industry fails to impress at brand relationship building
The travel industry has ranked ninth behind eight other industries when it comes to building relationships between people and brands…
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News
Are you putting lipstick on a pig? Hotel marketing begins with a great product
It was David Ogilvy who famously said, “Advertising doesn’t create a product advantage. It can only convey it.” In short,…
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News
Airbnb’s presence large in London, new data shows
Airbnb represents a significant and growing share of the accommodations market in London, according to recent analysis undertaken by STR…
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Management
How to help staff empathise with guests
To ensure frontline staffers care about guests, make sure they understand the various situations that play out on the other…
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News
Jupiters Hotel & Casino celebrates 30-year milestone
Throughout November Jupiters Theatre will showcase some of the biggest names in the international recording industry, including legends like the…
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News
CMCA to open new RV Park in North QLD
Campervan and Motorhome Club of Australia (CMCA) is opening its first CMCA RV Park at Ingham, North Queensland, and in…
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News
“Time to make the most of the fall in Australian dollar”, TAA says tourism can lead economy
Tourism Accommodation Australia (TAA), believes the fall in the Australian dollar will have a profound and long-term effect on building…
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