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News
CHOGM praise ensures service program will continue
The hotel industry in Western Australia intends to continue its new hospitality industry training program Service With a Smile launched…
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News
PR exercise by TripAdvisor to accommodation industry
TripAdvisor has appointed a manager to its customer care team in the UK following criticism from accommodation owners that it’s…
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News
TripAdvisor Plays ‘Dirty’, Gets $10m Lawsuit
In a $10 million lawsuit filed against the online review site earlier this month, the owner of the Grand Resort…
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News
Baldwin Warns Government on Further Taxes
Shadow tourism minister Bob Baldwin has warned the government against selling out Australia’s tourism industry as it looks for ways…
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News
Mirvac Abandons Loyalty Programs
Mirvac Hotels and Resorts and the Global Hotel Alliance have dumped the traditional points loyalty program in favour of offering…
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News
Melbourne Attacking Short Stay Apartments
The City of Melbourne Council has issued building orders to 26 owners of Watergate apartments being used for short-term accommodation,…
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News
Tourist Industry Failing in Ecotourism
Efforts by individual tourism operators to adapt to climate change are being negatively impacted by the lack of action and…
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Energy & Resources
Smart Solutions Cut Energy Costs
As the pressure to save energy and cut costs increases, accommodation owners and operators need to look for ways to…
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News
Bed & Breakfast/Farmstay Association in Name Change
Bed & Breakfast, Farmstay and Accommodation Australia has changed its name to Hosted Accommodation Australia Ltd in an effort to…
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Housekeeping
How High are Today’s Standards?
Cleaning is an irrevocably huge part of running and maintaining a resort, hotel, motel or any other accommodation providing property.…
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