Grantlee Kieza

Grantlee Kieza OAM has won three Queensland Media Awards, two Australian Sports Commission Awards and has been a finalist for the Walkley and News Awards and for the Harry Gordon Award for Australian sports journalist of the year. In 2019 he received the Medal of the Order of Australia for his writing. You can find more of his writing in our upcoming Accom News print magazine!

News In Brief

Grantlee Kieza1 day ago
2 900

Calls to outlaw `nefarious’ brand hijacking

Ross Forbes-Stephen was sailing smoothly with his accommodation business on the West Australian coast when he says he was attacked…
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News In Brief

Grantlee Kieza2 weeks ago
0 2,254

Queensland properties defy COVID threat

Despite a million job losses in Australia due to COVID-19, apartment rentals in Queensland’s managed properties are working overtime as…
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News In Brief

Grantlee Kieza2 weeks ago
4 2,945

OTA rate discounting slammed by accom providers

Enforced hotel rate discounting by the two major Online Travel Agents is both "unconscionable’’ and a "stretch of Australian consumer…
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News In Brief

Grantlee Kieza3 weeks ago
0 1,633

Dark Tourism: A secret shining light for industry?

While much of Australia’s accommodation industry is suffering through COVID-19, the Dark Tourism sector is being resurrected with the help…
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News In Brief

Grantlee Kieza3 weeks ago
1 1,535

Will caravans run over hotel industry in race to win over “drivers market”?

The Caravan Industry Association of Australia reported that with the easing of restrictions before the recent Victorian lockdown, every state…
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News In Brief

Grantlee Kieza4 weeks ago
0 1,602

Is quarantine program the lifeline for the hotel industry that was promised?

Despite mounting controversies over Australia’s hotel quarantine program, a leading tourism executive said it had provided much-needed revenue for an…
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Food & Beverage

Grantlee Kieza4 weeks ago
0 794

Pre-packaged room service the new normal as hotel quarantine swaps out mini-bar

Specialised dietary requirements have become an increasing characteristic among guests in hotel quarantine during the COVID-19 crisis.
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News In Brief

Grantlee Kieza4 weeks ago
0 719

Plastic, not fantastic as hotel litter

One of Australia's foremost environmental groups has urged the COVID-19-hit accommodation industry to urgently implement a program of recycling its…
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How automation can help hotels revenue recovery

Hotels are heading into budget season at a difficult time for the industry. The pandemic-driven downturn has slashed revenues and imposed significant financial pain, forcing many hotels to focus on cost control. As a result, individual properties and groups are running lean, with smaller operational and management teams.
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Revenue Management E-Learning Solutions for Industry and Academics

Melissa Kalan, CEO of ARMA truly believes it takes a team to drive a revenue management strategy and this team is the entire workforce from senior management to front line and back of house staff. Every staff member is a revenue management ambassador for the organisation and training can uncover the next revenue management superstar and improve your bottom line.
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The ARMA Summit Thrives as a Learning Resource

The annual Revenue Management Summit, held on 28-29 July was adapted this year to a virtual conference, to ensure industry continues to have access to this valuable content and a platform for connection and discussion The virtual format proved to be an overwhelming success, with delegate numbers matching that of the in-person event held the previous year and attracted an international audience from across the globe.
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Hinfo: Contactless Digital Compendium Via Your Guests Own Devices

Hinfo is the Contactless Guest Digital Compendium designed to improve communication with guests anywhere they go, while also addressing several issues with other hotel compendium formats.
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24/7 treatment against viruses in the air and on surfaces

With the industry taking considerable measures and embracing new technologies to maintain a COVID-safe environment – and the World Health Organization now acknowledging the risk of airborne transmission – one technology is standing out as a game changer for the industry.
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Pandemic brings virtual tours to the forefront of hotel industry’s mind

You’ve probably heard of virtual tours (VT), or maybe you’ve even considered creating one for your hotel. Now is a better time than ever to get on board with this exciting technology. 360 degree VTs give your guests and commercial customers the power to visually experience all your hotel has to offer from the comfort of their own couch.
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