Human Resources
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Smart staffing: Rethinking housekeeping in 2025
Many operators are moving away from traditional staffing models to more flexible, scalable solutions to ensure standards are maintained.
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Creating a culture that retains staff: Why people-first operators thrive
Op-Ed: Are you treating your staff like people—or just positions to fill? Sam Steel, Resly, explains how getting this right…
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Happy hour? Not for hospitality workers facing burnout
New research lifts the lid on how rostering impacts worker wellbeing — and Matt Koh shares what it’s really like…
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Beyond the roster: Attracting and retaining quality staff in regional accommodation
Op-Ed: Although there is no complete solution to staffing problems, Emily Stephens says there are actionable steps to help operators…
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Elevating excellence: Accessing comprehensive hospitality training
"Staff interacting with guests must be knowledgeable, empowered to take responsibility, and trusted by their management," Dr Erwin Losekoot, Edith…
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AI literacy tops LinkedIn’s 2025 Skills on the Rise list
Soft skills like communication, strategic thinking and adaptability are all on the rise, highlighting the value of human-centric abilities
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New research reveals urgent need for hospitality staff training
YouGov Research reveals 89% of HR leaders are worried about customer aggression in hospitality: Can VR training help?
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Eeger: Game-changer for Australia’s tourism, hospitality, and travel workforce
Developed and managed by Accommodation Australia, the platform is designed to tackle workforce development challenges, skills shortages, and career growth
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Why businesses must plan ahead for public holiday rostering
Data indicates there are high rates of absenteeism across all major shift work industries in Australia around public holidays
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New nationally accredited course: Invest in your team and positively impact your revenue
ARMA and Allara Learning launch new revenue and yield management fundamentals course
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