Management
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Self check-in & out kiosks are transforming the guest experience: Are they right for your hotel?
Many hotels are introducing self-check-in kiosks but is the technology right for your property & do potential drawbacks outweigh benefits?
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Direct is best: The antidote to inflationary pressures?
Under economic pressure? Paul Hadida says focus on direct relationships, communication & personalisation & you can be more optimistic
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Furnishing guestrooms for success
Refurbishing guestrooms is an important investment but how do you respond to current design trends while remaining timeless?
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How ‘Bare Minimum Mondays’ & ‘Sunday Scaries’ hurt your bottom line
In 2023 it's hard to attract & retain talent: Most employees hate Mondays so revamp your workplace culture for happier,…
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Door lock solutions: Keep pace with industry trends and guest expectations
The latest high-tech door lock systems are designed to strengthen security & enhance convenience for both staff and guests across…
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Spot red flags & thwart fake reviews
Fake reviews can have an impact on a business's reputation, sales, and legal standing, so victims need to identify &…
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Rise of the ‘Hay-Cationer’
What is a “Hay-Cation” and how can accommodation operators cater to this new market of travellers?
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5 Marketing strategies you need to adopt for your property management business
In a fiercely competitive marketplace, it's crucial to implement effective marketing strategies to differentiate your property from the rest
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Reimagining revenue resilience amidst a slow (but steady) recovery
As international travel intent to Australia grows Expedia shares 3 top tips to harness their tech tools to increase your…
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How a hotel can compete with everyone (including itself)
Know your true competitor: Is it the property next door or one that competes with you in most of the…
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