Management
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Powering profit with personalisation
Exclusive: Craig Dennington of Agilysys on bridging the ‘Aspiration-Reality Gap’—and why RevPG is the future for guest loyalty and profit.
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Digital compendiums: The new latest innovation for guest satisfaction
Comworks Creative Director Paul Stubbs shared his insights on the rise of digital compendiums and discussed how hotels can leverage…
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Op-Ed: Behind the Big Top: Tales from the management rights frontline
Real talk! Onsite Gold Coast management rights operator Marion Simon on chargebacks, bodies corporate, bullying, illegally parked vehicles, noisy guests…
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Transforming underutilised hotel spaces into revenue streams
Exclusive Op-Ed: With the focus on profits for hotel managers and owners, JLL’s Ross Beardsell says it might be time…
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Chief Everything Officer: The onsite manager’s role in 2025
Op-Ed: Are onsite managers juggling too much? Chris de Closey on why they shouldn’t do it all.
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APAC Revenue Management Summit 2025: ‘Simply the BEST’ delivers big ideas and bold action
The 2025 summit brought together the region’s sharpest commercial minds, global thought leaders, and rising talent.
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Quest strengthens its regional roots with new Galah media partnership
Quest Apartment Hotels doubles down on its regional commitment with a unique media alliance—and road trips Australians won’t want to…
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What’s missing from your tech stack?
Australian hotels today operate in a hyper-competitive environment shaped by rapidly evolving guest expectations, intense market pressures, and accelerated digital…
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The business behind the brand: How 1834 Hotels delivers results without the label
Exclusive interview with Scott Armstrong, 1834 Hotels’ Director of Development.
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IHG and Salter Brothers unlock over $1bn in luxury hotel transformations
Regent returns to Melbourne, InterContinental expands, and Hotel Indigo heads to Canberra
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