Management
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Conference wrap: Record attendance, big ideas, and a bright outlook for caravan industry
CIAA's 2025 National Conference drew more than 1000 delegates and 120 exhibitors—reaffirming its place as the premier event for Australia’s…
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Cabins, campers, and confidence: CIAA unveils 10th Industry Report
Caravan Industry Association of Australia National Conference opens with powerful insights: 10th State of Industry Report released.
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Beyond the roster: Attracting and retaining quality staff in regional accommodation
Op-Ed: Although there is no complete solution to staffing problems, Emily Stephens says there are actionable steps to help operators…
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SIHOT Property Management System implementation at Best Western Plus The Ranges Karratha
Upgrading a PMS is a major decision for any accommodation provider, requiring careful planning and the right technology partner.
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Minor Hotels unveils a strategic repositioning of Oaks Hotels, Resorts & Suites, fuelling global growth
A bold new chapter for Oaks Hotels & Resorts. A global repositioning. A major step in Oaks' evolution from an…
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From one-off to regulars: How can venues boost loyalty and grow during winter?
Op-Ed: Nicole Buisson from Lightspeed reveals why food and beverage offerings can make or break a hotel stay—and why guests…
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Trilogy Hotels appointed operator of Peppers The Hills Lodge and Mercure Newcastle Airport
Independent hotel management company Trilogy Hotels has commenced operations of the two well-established and highly regarded hotels.
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The hospitality shift: Embracing innovation to deliver personal and purposeful customer experiences
Op-Ed: Eric Wong explores where the industry is heading and how leaders can build a resilient future and thrive in…
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Hotels key driver of the NSW economy
Association members directly employ 27,500 workers; this includes 11,400 full-time workers, 5900 part-time workers and 10,200 casual workers.
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Weathering the storm: Crisis management and revenue recovery in the wake of Cyclone Alfred
In any emergency, accommodation operators must take proactive steps to ensure they are best prepared for the impending event.
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