Management
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Smart staffing: Rethinking housekeeping in 2025
Many operators are moving away from traditional staffing models to more flexible, scalable solutions to ensure standards are maintained.
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Hotel occupancy mid-year report card: “Improved performance, but can do better!”
The nation’s peak accommodation body has released its mid-year hotel room report card for 2025.
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Confident pricing: Blending experience with smart tools
Setting nightly rates has long relied on experience, local knowledge and a practical understanding of guest demand. But the traditional…
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Op-Ed: Hotels will need to be agile to cater for the new era in corporate travel
Exclusive: JLL’s Ross Beardsell argues that new trends in corporate travel will require hoteliers to reassess whether they are meeting…
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Reimagining hospitality growth through tech this new financial year
Exclusive Op-Ed: Nicole Buisson on why now’s the time to invest in tech and turn optimism into real growth.
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Turning the winter cold into your venue’s hottest season
Exclusive Op-Ed: Paul Hadida on how seasonal creativity and guest insights can make winter your second peak season.
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Powering profit with personalisation
Exclusive: Craig Dennington of Agilysys on bridging the ‘Aspiration-Reality Gap’—and why RevPG is the future for guest loyalty and profit.
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Digital compendiums: The new latest innovation for guest satisfaction
Comworks Creative Director Paul Stubbs shared his insights on the rise of digital compendiums and discussed how hotels can leverage…
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Op-Ed: Behind the Big Top: Tales from the management rights frontline
Real talk! Onsite Gold Coast management rights operator Marion Simon on chargebacks, bodies corporate, bullying, illegally parked vehicles, noisy guests…
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Transforming underutilised hotel spaces into revenue streams
Exclusive Op-Ed: With the focus on profits for hotel managers and owners, JLL’s Ross Beardsell says it might be time…
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