Op-Ed
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Raising the profile of management in the small to mid-sized motel industry
Op-ed: Motel management is not an entry level profession; it's a skilled role with many facets, says Dianne Collie of…
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OTA virtual cards, the hidden cost hospitality can no longer ignore
This exclusive Op-Ed by James MacRae has sparked significant discussion around payment transparency, hidden transaction costs and the broader economics…
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The most common and costly cleaning blind spots in hotels, serviced apartments and short-stay accommodation
Op-ed: SKG Service's Group CEO reveals the hidden cleaning areas that could be damaging your accommodation's brand reputation.
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When two hotels (or even more) are better than one
Exclusive Op-Ed: Multi‑hotel developments are gaining momentum in Australia, with lower operating costs and stronger market cut‑through making them increasingly…
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When ego overrides systems: A quiet risk in the management of a small to mid-sized motel
Op-ed: Mastering ego in motel management lies in recognising when emotion begins to influence operational judgement.
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Op-Ed: Is STR software creating a barrier for new investors?
Article written by Ethan Brown, General Manager APAC at Hospitable For years, most of the conversation around short-term rentals has revolved…
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From search to suggestion: Mastering the shift to AI-powered motel marketing
Benjamin Douglas shares how to be strategic with your online visibility to control your narrative and get results.
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High-level motel operators don’t guess
Ben Douglas from Motel Coach shares practical strategies to help motels better understand guest needs, optimise their websites, and convert…
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You can’t automate experience: The gap no system can fill
Technology and systems can offer insights, but they cannot replace the real-world experience that coaching can offer.
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The rhythm of the role: A day in the life of a motelier
Exclusive op-ed: Emily Stephens takes us through a day in the life of a motel operator. For those who find…
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