Op-Ed
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You can’t lead a people business from behind a desk
Hospitality’s talent challenge is really a leadership challenge, writes Jeroen Meijer from Pan Pacific Hotels Group.
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Hotels warned to measure energy performance ahead of mandatory disclosure
Dotz Nano CEO Nati Harpaz says hotels should establish a verified baseline and invest where evidence shows the strongest return.
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Zero-click marketing: How hotels win when nobody clicks
Getting clicks used to be the goal of hotel marketing, but Edwin Saldanha explains, now zero-clicks is the true measure…
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Direct is best: Increasing direct bookings
Switch Hotel Solutions Chris de Closey says increasing direct bookings can be done easily if you have the advertising budget…
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Why the future of the small to mid-sized motel industry depends on collaboration
Dianne Collie reflects that when motel managers work together, the industry is strengthened and everyone benefits.
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The next phase of AI in hospitality: What happens when every hotel system has AI?
From guest messaging, to housekeeping management and customer relations, the use of AI in the hospitality industry is becoming mainstream.…
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The 5-point AI audit every hotel needs today
Traditional SEO search as we know it changing forever. Is your hotel prepared for the shift, or will it become…
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The real advantage for Australian hotels now lies in understanding today’s traveller
Exclusive: Bradley Haines, SiteMinder's Market Vice President, APAC, explains what booking trends reveal about guest planning and expectations, and why.
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James Goodwin: End of a strong first half
AA CEO James Goodwin says: "It feels like we have been through a year’s worth of change already, but we…
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Is your hotel’s accessibility information ready for AI search?
AI is recommending hotels, but is it finding the right accessibility information about yours?
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