Op-Ed
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Exclusive Op-Ed: Are customer service roles at risk of being extinct?
Thought leader Jaquie Scammell: "It’s hard to imagine what the future of hospitality may look like, because AI and technology…
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Mastering motel management
Are you a new operator? Emily Stephens shares some tips on how to balance work and life using automation and…
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Global trends for sustainability in hotel guestroom supplies
Liz Lycette believes that moving towards sustainability in housekeeping and ammenities takes commitment, but the rewards make it worthwhile.
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Op-Ed: The problem and solution to the rental crisis.
Kevin Young says the only solution to resolving the rental crisis is for the Federal Government to reverse two policy…
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Op-Ed: Bridging the ‘S’ gap: A new rhythm in hoteliers’ ESG symphony
David Nicolas says the 'S' in ESG is about weaving a thread of social consciousness into the fabric of your…
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Op-Ed: Mastering hotel management, how to meet four crucial needs
Eric Wong, Infor Asia Pacific, reveals secrets for successful hotel management with effective revenue management solutions
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Slow return to offices, sets a hurdle for CBD hotel recovery
Exclusive Op-Ed: Ross Beardsell says CBD hotels will have to work harder to retain & grow their corporate business
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Cairns Harbourside Hotel unveiled: From Holiday Inn to independent gem
Perched on the picturesque Cairns Esplanade, Cairns Harbourside Hotel offers a quintessential tropical retreat
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Exclusive: Boomers driving travel in ‘cost of living’ era, but are hotels getting the message?
Op-Ed: JLL’s Ross Beardsell argues, a marketing strategy aimed at attracting mature travellers should be integral to hotel marketing plans…
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Maximise the perks of peak season through data collection
Op-Ed: "As the saying goes, data is the new king. When guests make a reservation or place an order they…
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