Op-Ed
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Op-Ed: Small hotels, big impact: strategies for ESG success
David Nicolas: For many small to medium hotel owners, the letters "ESG" often evoke feelings of being "overwhelmed" & "resource-intensive"
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Op-Ed: Four predictions for the accommodation industry in 2024
Insights from Bradley Haines based on SiteMinder's recent survey of more than 10,000 travellers across Australia and globally
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Leader in sustainable excellence: Sheraton Grand Mirage Resort, Port Douglas recognised
Hotel's mission of sustainable progress is a key driver in attracting travellers to Australia’s first eco-certified destination in TNQ
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Exclusive: AI is the new technology frontier for the hotel industry
Inspired by panel discussions about AI at NoVacancy Hotel + Accommodation Industry Expo, Ross Beardsell considers its potential use
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When tour operators become first responders
With bushfires, hurricanes & floods the tourism industry stepped up to the challenges of climate change but where do we…
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The hidden war behind hotel room rates
When the practice of margin-cutting by leading OTAs & their affiliates leads to price parity issues, margin erosion & customer…
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ChatGPT: Is automation the secret ingredient?
Op-Ed: Paul Hadida asks can Australia’s vibrant hospitality and accommodation industry leverage AI and automation to save time and money?
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Op-Ed: Time to put the ‘Book Direct’ debate to bed
Book-direct vs OTA argument oversimplifies reality: With no such thing as a free booking do accom providers need to take…
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The power of a single source of truth: 5 benefits of a cloud-based hotel management system
Op-Ed: Eric Wong on how to get a view from the control tower so you can cost-effectively offer exceptional guest…
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‘Swift’ action needed to arrest the decline in inbound tourism
Exclusive-Op-Ed: On the one hand the Taylor Swift ‘invasion’ is forecast to generate a boom in Feb 2024 but on…
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