Op-Ed
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Revolving doors: How hotel IT leaders can lead digital transformation
Op-Ed: Eric Wong on leading hospitality’s digital transformation – Why IT leaders must drive the change
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Strata management: The elephant in the room!
Op-Ed: Unpacking additional service charges in strata management –insights from Roland Franz of Body Corporate Headquarters, Strata Consulting Services, QLD
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Op-Ed: Technology take-up in hotels still lags consumer appetite
Exclusive: JLL’s Ross Beardsell and Joseph Sim examine why there is such a gap between potential and adoption when it…
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Op-Ed: How venues are using data to cut down on food waste and improve profitability
Did you know that food waste costs Australian hospitality businesses a staggering AUD$36.6 billion each year?
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The key to elevating hotel experiences: Mastering the fundamentals before embracing the luxuries
Op-Ed: Eric Wong on the importance of perfecting core operations
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Op-Ed: How is AI already changing the game in the hospitality sector?
Is AI all hype, or is it the key to boosting a venue's profitability and guest experience? Paul Hadida, GM,…
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Against all odds: The Black Gold Motel success story in Wallerawang
Op-Ed: Wallera…what. Wallera…where? Dianne Collie, Founding Director of motelsos.com recounts her surprising discovery of a thriving regional motel in Wallerawang
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Op-Ed: Comparing Hospitality Tech: Point Solutions or Integrated Systems?
While tech stacks play an important role in the industry’s progress, hoteliers must be cautious not to throw the baby…
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Exclusive: Hoteliers are going to need to be intuitive to counter cost-of-living pressures
Op-Ed: JLL’s Ross Beardsell says that effective loyalty schemes and offering distinctive experiences can help Australian hotels withstand the challenges…
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Beyond First Class: Travel agents’ role in the era of luxury travel
In the years following the pandemic, people were simply grateful to travel again. Now, travellers are raising the bar
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