Technology
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OTA spying tactics presents opportunity for hotels
It’s fair to say most people realize that major companies monitor their online browsing and buying activities. But there is…
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4 questions to ask your potential channel manager vendor
There is one piece of technology that you need to consider if you want to ramp up your technology and…
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Tips on writing concise hotel content
In today’s uncompromising travel and tourism industry, establishing and maintaining a competitive advantage is important for all hotel managers. One…
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A simple way to snatch a booking from the jaws of an OTA
A famous Cornell study in 2009 found that when a hotel had a first-page listing with an OTA, it received…
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The gloves are off: big brands throwing direct booking punches
Hotel industry giants have had enough. Like you, they appear to be sick of the big commissions, the declining customer…
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Is ample connectivity for guest devices as important as providing hot water?
Like it or not, this is the age of ‘bring your own device’ (BYOD). Today’s guests arrive with their own…
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Delivering wifi signal to guests: how to choose the correct method
In my last article I went into detail about how to choose a guest wifi system and a supplier. The…
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What is the future of wearable technology in hotels?
If you’re at all interested in technology, whether it is for work or just for fun, you’ll know that the…
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5 ways your booking engine is pushing people out the door
The minute they enter your booking engine, you’ve got ’em right where you want them. They’re seconds away from hitting…
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Providing technology for the self-contained guest
The expectations of modern guests as well as the way that the accommodation industry conducts its business has changed the…
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