Technology

Tips on writing concise hotel content

In today’s uncompromising travel and tourism industry, establishing and maintaining a competitive advantage is important for all hotel managers. One…

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A simple way to snatch a booking from the jaws of an OTA

A famous Cornell study in 2009 found that when a hotel had a first-page listing with an OTA, it received…

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The gloves are off: big brands throwing direct booking punches

Hotel industry giants have had enough. Like you, they appear to be sick of the big commissions, the declining customer…

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Is ample connectivity for guest devices as important as providing hot water?

Like it or not, this is the age of ‘bring your own device’ (BYOD). Today’s guests arrive with their own…

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Delivering wifi signal to guests: how to choose the correct method

In my last article I went into detail about how to choose a guest wifi system and a supplier. The…

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What is the future of wearable technology in hotels?

If you’re at all interested in technology, whether it is for work or just for fun, you’ll know that the…

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5 ways your booking engine is pushing people out the door

The minute they enter your booking engine, you’ve got ’em right where you want them. They’re seconds away from hitting…

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Providing technology for the self-contained guest

The expectations of modern guests as well as the way that the accommodation industry conducts its business has changed the…

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How are millennials impacting hotel technology?

Millennials – also known as Generation Y – are the generation of travellers born between 1980 and 1995. Millennials were…

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What hotels should ask of their data

In travel, it seems we often look outward before looking inward, starting with the answers without having asked the questions…

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