Leadership – Made Not Born

Fingers crossed, this will turn out to be one of the quieter summers in terms of weather mayhem.

Certainly, we’ve had cause to complain about the weather but at the time of writing we’ve been spared a repeat of catastrophes of 2011.

There are, of course, many lessons from that period. Perhaps among the most important though – and least discussed – are the leadership qualities displayed by Strata Community Australia professionals in these times of crisis. That’s the common denominator through the many “war stories” of how individual buildings, committees and owners were helped through those difficult times.

There were also examples where our members’ own businesses were affected, in some cases severely, and they were able to quickly implement recovery plans so they were fully operational in responding to their clients’ needs. Putting aside their own problems, they were there to listen, support and provide technical and administrative solutions to unique and difficult problems. At least as important was the way they went about their tasks in an assured and professional manner, building confidence among owners and committees about the light at the end of their tunnel.

The upside of all this is a stronger industry that has earned the respect of its clients. It’s provided a myriad of proof points for the essential promise of the SCA’s brand – professionalism and trust. Through 2012 we will continue to build member services in support of these objectives, including an expanded education program to support a new national accreditation pathway for strata managers now under development.

We also want to start a broader conversation about the role of strata professionals as leaders to the communities that are their clients. That’s why we’ve invited one of Australia’s best known and respected authorities on the subject of leadership, general Peter Cosgrove, to be the keynote speaker at our first national convention in Adelaide on May 27-29. You can read more about this on our website:

It’s often said that good leaders are born, not made. General Cosgrove begs to disagree. He’s often quoted as saying that while good leadership is rare, it can be learnt. He argues that the more you look for opportunities to lead – and take those opportunities – the better a leader you will become.

In this industry more than most, those opportunities arise on an almost daily basis. We need to encourage our members to make the most of those opportunities to hone their skills and grow as professionals.

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