Strategic pathways for property owners
Scott Armstrong, Director of Development at 1834 Hotels talks about management partnerships in the accommodation industry.
What does a management partnership entail?
Management partnerships represent a symbiotic relationship between property owners and management entities. Essentially, the operational responsibilities are delegated to a management company, and the arrangement is formalised through a Hotel Management Agreement. Then, property owners can leverage the expertise and resources of the management entity to optimise their property’s performance and guest experience, while maintaining ownership control.
How does 1834 Hotels provide tailored operational management to complement the specific needs of each property?
Rather than adopting a one-size-fits- all strategy, we meticulously align our services with the needs and characteristics of each property. This ensures that the distinct identity and preferences of each property owner are honoured and enhanced.
Can you elaborate on the flexibility that 1834 Hotels offers to property owners in adapting to market fluctuation and challenges?
Staying abreast of market trends and proactively strategising, means we are well placed to assist property owners in navigating uncertainties and seizing opportunities. Whether it’s adjusting pricing strategies, implementing innovative marketing campaigns, or enhancing guest amenities, 1834 Hotels remains agile in responding to evolving market dynamics.
How does 1834 Hotels ensure that personalised services are maintained to preserve the distinct identity of each property and owner preferences?
Here, close collaboration and open communication are key. Whether it’s maintaining a distinct aesthetic, offering bespoke amenities, or adhering to specific operational protocols, 1834 Hotels prioritises the preservation of property identity. This can also include alignment to specific brand standards with franchise brands. 1834 Hotels maintains strategic alliances with global franchise brands such as Choice Hotels, Wyndham and Accor, offering a comprehensive brand and operational management solution.
This article was published in the new Autumn edition of AccomNews available now. Read it HERE
What role does 1834 Hotels play in enhancing the overall guest experience and satisfaction within properties managed through partnerships?
This is achieved by implementing best practices, fostering a culture of hospitality excellence, and investing in staff training and development. Through meticulous attention to detail and a commitment to exceeding guest expectations, 1834 Hotels contributes to enhanced reputation and repeat business for its partners.
Are there specific property types that are better suited for a management partnership with 1834 Hotels, and how can owners determine if this is the right choice for them?
While management partnerships with 1834 Hotels offer numerous benefits, it’s essential for property owners to assess suitability carefully. Factors such as property type, location, market positioning, and owner preferences should be considered. Property owners can determine the suitability of a partnership with 1834 Hotels by evaluating the company’s track record, service offerings, and alignment with their strategic goals.
Mandy has over 17 years of accommodation and tourism industry writing experience and is Editor of AccomNews & Resort News, Publisher of SchoolNews & Director of Multimedia Pty Ltd. She is a retired registered nurse with a 25-year NHS career that followed a few unforgettable years in hotel housekeeping.
