Accor Vacation Club has appointed Phil Reid to the position of general manager hotel operations. In his new role, Phil will provide leadership to the Resort Services teams at Accor Vacation Club’s 23 properties located across Australia and New Zealand, and Indonesia.
With more than 20 years’ experience in the hospitality industry, Phil transitioned to Accor Vacation Club from AccorHotels, where he spent 18 years working in various positions and counties throughout Europe and South East Asia.
Most recently, Phil was general manager at the Mercure Bali Legian Hotel, which he helped launch as a flagship for the destination in 2015.
Phil said: “After working for AccorHotels in Bali, I am excited to return to Australia and for the chance to work with Accor Vacation Club. The member experience is paramount for this style of organisation. As such I hope to harness my traditional hotel skills and innovate to deliver consistently high quality accommodation and holiday moments for our member base.”
Accor Vacation Club CEO Craig Wood said: “We are very fortunate to welcome Phil to the team, and we look forward to working with him to continue improving our already impressive hotel service levels.”