This year, Trivago has announced that its top-rated hotels have been awarded across six different categories: 5-star, 4-star, 3-star, Alternative Accommodation, Value for Money and Chain Hotel.
“As an independent source of hotel information with data on over 175 million guest reviews, we are well-positioned to identify the top-rated hotels that excel at delivering exceptional guest experiences,” said Johannes Thomas, managing director of trivago N.V.
“The trivago Awards give us the chance to recognise and honour the hard-working hoteliers behind these exemplary hotels, and we are thrilled to do so again this year.”
Mayfair Hotel in Adelaide has been awarded the best 5-star hotel in Australia. Martin Radcliffe, general manager, attributes their customer service.
“A great deal of care and attention goes into the delivery of a guest experience that is of the highest quality, distinctly South Australian, and personalised where possible to ensure a memorable stay.”
The Falls Montville in Montville is the top-rated 4-star hotel in Australia followed by Spicers Tamarind Retreat in Maleny and Captains Cove Resort in Bairnsdale.
This year, Ballina Manor in Ballina is recognised as the best 3-star hotel in Australia.
Lurline House in Katoomba, which came third in the national results last year, has been crowned the best in two categories this year: Alternative Accommodation and Value for Money.
Finally, the top-rated hotels within the most popular hotel chains in Australia are Mantra Frangipani Broome and Rydges Sydney Airport.