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Management
Be proactive with your property’s external maintenance
When a guest catches the first glimpse of your establishment, what impression do you think it makes? Does your exterior…
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Industry
Getting to the grassroots: talking to the local pollies
The accommodation industry has a major opportunity to seize the number one industry recognition by our political leaders and their…
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Energy & Resources
The art of perfect lighting
Light is life. Our biological rhythms depend on it, we release hormones upon exposure to light that energise and revitalise…
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Marketing
How to leverage your PMS data to increase direct bookings
Personal customer service has always been vital for the hospitality industry. With the increase in data that is being collected…
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Food & Beverage
Think F&B for 2016: ten thoughts to consider
“Everyone eats!” is the motto I cite far too often to express the importance of having stellar food and beverage…
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Marketing
The science of supply and demand: is your hotel maximising room revenue?
The theory of supply and demand is one of the fundamental principles of economics. However, it’s not something constrained to…
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Marketing
Three things hotel marketers can learn from Uber
Over the last 10 years, industry disruptors have rocked the business world in ways we’ve never seen before, and leading…
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Industry
The 10 best tips to consider
There are a number of reasons why people want to buy management rights off-the-plan. It is often perceived as an…
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News
Quest St Leonards to donate $25,000 to Royal North Shore Hospital’s Kolling Foundation
Quest St Leonards has officially announced its exclusive charity partnership – Heart of the Community Campaign – with the Kolling…
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Events
Hunter Valley ‘rains’ down its best drops as Wine Festival attracts record crowds
1380 people and 60 exhibitors, including 54 wineries, attended the 4th Hunter Valley Wine Festival on the weekend, breaking all previous…
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