-
Events
Dialysis Walk to Raise Funds
Art Series Hotels’ Art Advisor and amateur walker, Ken McGregor is one week and 360km into a 1,300km walk. The…
Read More -
Events
FNQ Chases Corroboree
Far North Queensland is likely to host a $1 million-plus high-level European travel agent seminar involving nearly 500 people in…
Read More -
Events
Quest Conference Well Supported
Quest has kicked off the 2011/12 financial year with its largest annual franchisee conference attended by more than 300 delegates…
Read More -
Events
Regional Tourism to Meet in Tassie
Launceston will host the Australian Regional Tourism Network Convention next year, according to tourism minister Scott Bacon. The four day…
Read More -
Industry
Who Should be Responsible for the Quality of a Swimming Pool?
Many caretaking agreements contain a clause along the following lines. The caretaker must maintain and clean the swimming pool and…
Read More -
Industry
Why Won’t You Investigate My Complaint?
This month I am responding to three frequently asked questions to the BCCM Office’s information service. Q. I think my…
Read More -
Industry
The Six-Step Process – Part 2
Four reasons key performance indicators are essential from a committee point of view. 1. Committees are responsible for the body…
Read More -
Management
Getting a Return on Labour
It is always important to look at the issue of labour in your business. More importantly, what your level of…
Read More -
Management
The Problem With Stuart…
For years I have pondered the success of characters such as Stuart Little and Mickey and Minnie Mouse given there…
Read More -
News
Focus Turns to India
Two Accor hotels have become the first in Australia to introduce Optimum Service Standards for Indian guests. The Mercure Sydney…
Read More