Industry
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5 ways to attract international guests
International travel is now fully-fledged. Anyone can travel anywhere, anytime they like.
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Tourism growth can’t be taken for granted
Record tourism spending by visitors is welcome and sends another strong signal to economic policy-makers about the importance of the…
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What should hoteliers know about virtual reality?
To discover more about virtual technology and the ways hotels can, and are, using it to improve their business results,…
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Why hotels need to think boutique
As guests employ luxury hotel-like design features in their own homes, some hotels are also adopting a boutique, home-style approach…
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How well does Airbnb manage guest reviews?
Every hotelier knows how important online reviews are, and how damaging they can be if they’re unfavourable.
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Three hotel marketing lessons from dads
While mothers get a lot of the credit for imparting life lessons, it’s time for fathers to be acknowledged for…
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Should your hotel be on Snapchat?
Many of our travel research and marketing clients are starting to ask if they should be on Snapchat. We are seeing…
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Best practice for the era of electronic inquiries
As anyone who has worked in the profession of hotel sales and catering sales for 10 or more years knows,…
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Counteracting the new supply threat with sales
Hotel group sales teams have upped their game to counter a glut of new supply in many markets.
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Impact of 457 visa changes on accommodation providers and hotel operators
The Australian government’s decision to axe the 457 visa has received an ice-cold reception from the hospitality sector.
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