Industry
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Environmental management in holiday parks – everyone has a part to play
Market research tells us that the natural environment is one of the major attractions of caravan holiday parks. In any…
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Japan’s vanishing vintage “Love” hotels
Japanese Love hotels are truly unique. The name originates from “Hotel Love” in Osaka, which was built in 1968, although…
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Why Airbnb is winning the war
Doug Kennedy, president of the Kennedy Training Network, is one of the most respected advisors on anything hospitality. Last month,…
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Five new year’s resolutions for body corporate
Given that 2016 is now upon us, it makes sense to indulge in the time-honoured tradition of New Year’s resolutions.…
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Use a lack of confidence in OTA sites to your advantage
Many customers have lost money to these sites, while others are calling hotels directly to ensure that they are indeed…
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Industry awards recognise quality of management rights holiday accommodation
The competitive challenge for Australia’s tourist and holiday destinations has been highlighted by the success of two ARAMA members gaining…
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TripAdvisor Community Awards honour world’s top reviewers
TripAdvisor announced the winners of its first annual TripAdvisor Community Awards, dubbed “The Ollies” after the TripAdvisor mascot Ollie the…
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Hotels can capitalise on OTA complaints – here’s how
If you have 60 seconds, I have 300 words that might help at the NOI line. OTAs might be winning…
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Checking out? Please give me your “but”
As the old axiom goes, “The worst complaint is the one that is never mentioned.” That’s why in my hospitality…
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10 mega trends in tourism
Ten global trends that will influence mid and long-term tourism development have been identified by Horwath HTL. The first five…
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