Management
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3 Ways to improve guest service at your B&B
Let’s face it: your personal service is what makes your bed and breakfast such a unique experience. In fact, 3…
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April Fools: 8 ways hotel marketers can avoid looking foolish
Even the most suspicious and perceptive people can fall for cleverly executed April Fools jokes. As hotel marketers, we have…
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Seriously serious, a freebie from Google
If you’re like me, and a billion or so others, you use Google services like Google Docs, Gmail, and Google…
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Business plans and cash flows explained
In the lead up to the GFC, if you were upright and breathing and had a deposit, you could borrow…
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Building positive relationships with VR owners is key to long term viability
The key to the long-term viability of any rental company is the relationships it has with the owners of its…
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Making the most from POA
By the time this article is published I expect that the ARAMA Roadshow being conducted throughout the state will be…
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Management rights expert talks Airbnb, corporate buyers and why WA is the place to invest
accomnews recently caught up with long-time industry figure Steve Dawson to find out how his experience with management rights overseas…
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Hotel hygiene survey offers surprising results
Shocking news for housekeepers: a new study has suggested that more affluent travellers might be getting more than they paid…
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Why using spreadsheets to run your B&B just won’t cut it in 2016
Since the computer era began, small accommodation providers have relied on spreadsheets in order to manage their data. Spreadsheets have…
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Angry guests can still become loyal!
Angry guests with insurmountable problems; we’ve all encountered them. Rivalry, opposition, antagonism, conflict or whatever other synonym you deploy to…
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