Management
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To chain or not to chain? The ultimate operator dilemma
Op-Ed: Emily Stephens, Founder of The Accommodation Project weighs up the benefits of hotel group affiliation
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Posturing for success: Three innovative strategies to revolutionise your hotel’s revenue potential
With competition fiercer than ever it’s clear hoteliers need to think strategically to get ahead
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Golf & green energy: Resort embraces EV charging for guests
As the demand for electric vehicle charging stations accelerates, this resort leads the charge by offering convenient onsite EV chargers…
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The power of a seamless handover in motel management
Dianne Collie provides the solution to a “smooth handover in motel management"
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Top three reasons a hotel-specific CRM outshines generic solutions
Good experiences lead to great reviews and a progressive cycle of bookings and enthusiasm for your brand
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W Melbourne experiences impressive growth under Krister Svensson’s leadership
The hotel, which opened in 2021, currently ranks as Melbourne's top property in market share year-to-date
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A direct line to service: Why guestroom phones aren’t going anywhere
Brendon Granger of Technology4Hotels explains why the timeless hotel phone still plays a vital role in guest experience
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AI ushers in a new era of efficiency for the accommodation industry
AI is revolutionising the way we do business — and the best part? This is just the beginning!
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Sarah Derry on championing diversity in the accommodation sector
Exclusive interview with industry leader Sarah Derry: Life after stepping down as CEO of Accor Hotels
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Smart locks are key to modern security
New technology doesn’t just secure doors; it streamlines operations and enhances the overall guest experience
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