Management
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A direct line to service: Why guestroom phones aren’t going anywhere
Brendon Granger of Technology4Hotels explains why the timeless hotel phone still plays a vital role in guest experience
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AI ushers in a new era of efficiency for the accommodation industry
AI is revolutionising the way we do business — and the best part? This is just the beginning!
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Sarah Derry on championing diversity in the accommodation sector
Exclusive interview with industry leader Sarah Derry: Life after stepping down as CEO of Accor Hotels
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Smart locks are key to modern security
New technology doesn’t just secure doors; it streamlines operations and enhances the overall guest experience
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Hotel opens doors to unique city secrets with interactive concierge
A key to the city: Pier One Sydney Harbour is Exceptional ALIEN’s first hotel partner
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2025 Wedding Trends: Strategies for accommodation operators
How can your accommodation business capitalise on 2025's top wedding trends?
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Unlocking personalised guest experiences
Exclusive: A conversation with Tony Marshall, VP & Managing Director of Agilysys APAC
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Tap into 2025’s hottest Travel Trends to drive revenue
Heard of JOMO? It means the Joy of Missing Out, it's the antidote to FOMO, and travellers are embracing it!
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Boosting direct bookings: Strategies to compete with OTAs in 2029
Attracting visitors to your website is just the first step—turning that traffic into bookings is the next!
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Shaping guest experiences through thoughtful amenities
Stocking rooms with generic, basic amenities may offer short-term cost savings but can leave guests with a less favourable impression…
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