Op-Ed
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Op-Ed: Beyond escapism: Profiting from a sustainable travel narrative
Can sustainability lower business costs and also create a powerful avenue for revenue growth? Asks David Nicolas
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Op-Ed: The one question your front-desk staff should never ask a guest: ‘Checking in?’
Hotel staff trainer, Doug Kennedy explains how visual cues, and proper training can help staff avoid the obvious question
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Is it game, set and match for the Australian hotel industry?
Exclusive: JLL’s Ross Beardsell and Vibhor Kalra crunched the latest numbers and believe the hotel industry is well-placed for a…
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Op-Ed: Global sights set on Sydney: How to make the most of WorldPride
Michael Dykes, VP Market Management APAC, Expedia Group: Data indicates hotels are set to be the biggest winners of the…
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Op-Ed: Spending slow-down challenges in 2023 but new opportunities too
Paul Hadida: Answering the biggest questions facing Australia’s hospitality and accommodation businesses in 2023
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Op-ed: Five big changes that will impact the way hospitality works in 2023
Peter Petroulas says big things are coming for hospitality, he asks: Will we ever get back to how we were…
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Op-Ed: Australian hotel operators reveal positive sentiments for 2023
The latest hotel operators survey reveals despite challenging global economic conditions, Australian hoteliers are forecasting a buoyant 2023
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Op-Ed: Four personalisation tactics to boost direct bookings
To optimise your hotel’s direct bookings, focus first on your hotel’s website to convert more lookers into bookers
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Op-Ed: To achieve lofty hotel sales goals for 2023, let’s embrace new sales habits
Doug Kennedy says demand for groups and events is returning faster than expected resulting in 2023 sales revenue targets raised…
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Op-ed: Four tips for hoteliers grappling with data-led decisions
Expedia Group’s Jamie Griego asks "Can you make data-driven decisions at a time where historical trends are irrelevant?"
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