Op-Ed
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Living like a local: A sustainable stay at room2 Chiswick
The first 'hometel' in London, room2 offers the comfort and flexibility of home with the best bits of a hotel experience
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Hiring for fit, not familiarity: the new motel recruitment mindset
Op-Ed: Dianne Collie from motelsos.com warns—personal connections alone won’t build the strong motel teams you need.
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IT expert warns of terrifying Qantas hack risks everyone should be aware of
Cybersecurity expert Vidit Sehgal warns that cybercriminals are no longer relying on traditional hacking methods.
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Confident pricing: Blending experience with smart tools
Setting nightly rates has long relied on experience, local knowledge and a practical understanding of guest demand. But the traditional…
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Op-Ed: Hotels will need to be agile to cater for the new era in corporate travel
Exclusive: JLL’s Ross Beardsell argues that new trends in corporate travel will require hoteliers to reassess whether they are meeting…
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Analytics aren’t enough: How GenAI is transforming hotel decision-making
Op-Ed: Eric Wong on how GenAI adds the human touch to data, unlocking instant, property-specific insights for hotel leaders.
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The future of housekeeping in Australia: Why training the next generation matters
In her latest op-ed, Liz Lycette highlights a concerning gap in how we support the professional development of housekeeping managers.
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Creating a culture that retains staff: Why people-first operators thrive
Op-Ed: Are you treating your staff like people—or just positions to fill? Sam Steel, Resly, explains how getting this right…
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Reimagining hospitality growth through tech this new financial year
Exclusive Op-Ed: Nicole Buisson on why now’s the time to invest in tech and turn optimism into real growth.
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Accessibility Accreditation transforms and enhances the guest experience
Op-Ed: Kerry Williams says she designed the Accessible Accreditation program with one focus — making sure the guest experience is…
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