Op-Ed
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Op-Ed: How IT is streamlining operations and elevating the guest experience
Op-Ed: Erin Wong on how to transform your technology
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The new era of holiday travel: Why hoteliers must adapt to the experience-driven traveller
Exclusive: Bradley Haines, Regional Vice President for Asia Pacific at SiteMinder, on the exciting opportunities and critical challenges facing the…
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Are the glory days of hotel fine dining over?
Exclusive Op-Ed: Ross Beardsell asks – Can hotel food & beverage be revived? Does prioritising F&B drive guest loyalty and…
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Exclusive: How is AI driving a new era of Superhuman Hospitality?
Op-Ed: AI isn’t just a buzzword! Paul Hadida of SevenRooms reveals how 85% of Australian venues are leveraging its power,…
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2024 Motel market wrap-up: A year in review
Motels were the flavour of the year, but caravan parks weren’t far behind. Andrew Morgan reflects on the accommodation sector’s…
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All-inclusive travel is booming. Travel partners should take advantage.
Op-Ed: Greg Schulze, Chief Commercial Officer at Expedia Group, unveils a surprising generational shift in demand for all-inclusive experiences
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Exclusive: How can hotels tap into the increasing trend of premium travel?
Op-Ed: JLL’s Ross Beardsell & Joseph Sim examine whether hotels are making the most of the premium upgrade trend
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Top three reasons a hotel-specific CRM outshines generic solutions
Good experiences lead to great reviews and a progressive cycle of bookings and enthusiasm for your brand
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Revolving doors: How hotel IT leaders can lead digital transformation
Op-Ed: Eric Wong on leading hospitality’s digital transformation – Why IT leaders must drive the change
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Strata management: The elephant in the room!
Op-Ed: Unpacking additional service charges in strata management –insights from Roland Franz of Body Corporate Headquarters, Strata Consulting Services, QLD
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