Profile
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If you’re reading a guest review, it’s already too late
Because the best way to manage guest reviews isn’t reacting to them — it’s preventing the bad ones from being…
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Your 2026 Hospitality Wi-Fi Blueprint: What to Build, Upgrade and Get Right
In 2026, connectivity is no longer a background consideration for accommodation providers; it is central to how hotels operate, compete…
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Beyond the boom: Turning AU/NZ’s travel surge into lasting growth
Accommodation operators can capitalise on high occupancy rates by maximising the spend from each guest. Technology is your secret weapon.
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Unlocking savings: How providers can cut electricity bills with smart energy solutions
In today’s rapidly evolving energy landscape, Australia’s accommodation providers are feeling the pressure of rising electricity prices. From boutique hotels…
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Why the world’s leading hotels choose A.H. Beard for a great night’s sleep
In the world of hospitality, one thing matters above all else: a great night’s sleep. And when it comes to…
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In-Room Technology Trends in 2025: Enhancing the Guest Experience and Operational Efficiency
Guests now seek a blend of convenience, personalisation, and sustainability in their stays. Here’s a look at what Guests are…
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Data silos: The unraveling of the hotel guest journey
Op-Ed: Tina Markowitz, Cendyn: Different systems for different functions, all doing their job. But is it time to ask: what’s…
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Powering profit with personalisation
Exclusive: Craig Dennington of Agilysys on bridging the ‘Aspiration-Reality Gap’—and why RevPG is the future for guest loyalty and profit.
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A.H. Beard: A passion for sleep and innovation
It would be easy to assume that a company with 125 years of history would simply rest on its laurels…
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Switch to LPG: Energy Made Easy
In the fast-paced hospitality and tourism sector, reliable and efficient energy solutions are paramount for guest comfort, operational excellence, and…
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