Hunter Amenities, a global leader in premium hospitality products, is celebrated for its sustainability, ethical sourcing, and collaborations with iconic brands. Their focus on crafting elevated guest experiences aligns seamlessly with the vision of Mondrian Gold Coast, poised to open in Q2 2025.
This luxurious Burleigh Heads hotel, featuring 208 design-led rooms and suites with breathtaking ocean views, has partnered with Hunter Amenities to deliver an unforgettable sensory experience.
This article was originally published in the latest AccomNews print edition. [Read it here.]
In what ways do you think thoughtful amenities contribute to creating a memorable guest stay?
Thoughtful amenities are an essential part of crafting a memorable guest experience. While in-room amenities like toiletries might seem traditional, they play a significant role in enhancing a stay. Today’s travellers are accustomed to high-quality, niche products in their daily lives, so offering something unique and premium during their hotel stay elevates the experience.
Brad Mercer, General Manager of Mondrian Gold Coast
Many guests even enjoy taking home a small piece of their stay, like a shampoo or conditioner—a little luxury that evokes fond memories of their time at the hotel.
Amenities also create a sensory experience, connecting guests to specific memories and emotions. That’s why we’re so excited about our partnership with Hunter Amenities to introduce the global luxury brand Le Labo and its iconic Santal 33 line in our studios, suites, and homes at Mondrian Gold Coast.
This collaboration not only enhances our guests’ in-room experience but also sets us apart, offering a sense of exclusivity.
How has working with Hunter Amenities enhanced the guest experience?
Our partnership with Hunter has been seamless; they truly understand the kind of experience we want to create for our guests. From the start, their alignment with our goals was evident.
We’ve already received positive feedback from sales and media partners about the inclusion of Le Labo’s Santal 33 as our in-room amenity, which reinforces our confidence in this collaboration.
As we prepare for the opening of Mondrian Gold Coast in Q2 2025, Hunter Amenities has proven to be a natural fit. They recognised the uniqueness of our Burleigh Beach location and the significance of debuting a global luxury lifestyle brand in the Australian market.
This partnership has been symbiotic. Hunter Amenities deeply understands the lasting impression we aim to create, and their role in shaping that experience is vital. The overwhelmingly positive feedback we’ve already received confirms that we are perfectly aligned in delivering a luxurious experience. To us, the Le Labo amenities aren’t just products—they embody Mondrian’s aesthetic intelligence and elevate our standing as a leading luxury lifestyle brand.
Mondrian Gold Coast
How have you leveraged amenities to differentiate your hotel from its competitors?
At Mondrian Gold Coast, we are committed to creating a unique, immersive experience that reflects our brand’s identity and values while celebrating the vibrant spirit of our location. Our upcoming opening in Q2 2025 marks our Australian debut, and we’re excited to bring a new direction to lifestyle hospitality in the region, inspired by the eclectic rhythm and creative community of Burleigh Beach.
Today’s travellers are looking for more than just a traditional hotel stay—they seek authentic, creative, and immersive experiences. This is central to the Mondrian brand. Our partnership with Hunter Amenities and the inclusion of Le Labo’s Santal 33 line perfectly align with this ethos. The iconic scent encapsulates the laid-back, sun-kissed atmosphere of Burleigh Beach while also enhancing the overall luxury experience.
This collaboration allows us to offer something truly distinctive—not just a place to stay but an entire sensory journey. From curated programming to bespoke experiences, our commitment to local culture and community extends beyond the rooms and resonates throughout the hotel. By incorporating Le Labo into our offerings, we’ve crafted a holistic luxury experience that engages guests across all touchpoints, including our restaurants, bars, and spa.
How does Hunter Amenities align with your environmental goals?
Sustainability is a core value for Mondrian Gold Coast and our parent company, Ennismore. We are committed to providing environmentally responsible hospitality products, focusing on eco-friendly manufacturing, ethical sourcing, and partnering with brands that share our dedication to sustainability.
Hunter Amenities
Hunter Amenities stands out as a partner who aligns perfectly with these values. Their commitment to sustainability is evident in their approach to in-room amenities and toiletries, working only with like-minded partners.
Through this partnership, we selected Le Labo as our in-room amenity provider.
Le Labo is known for its leadership in balancing luxury with environmental stewardship, making it an ideal choice to complement our sustainability initiatives.
What advice would you give other hotel groups looking to elevate their guest experience through partnerships in the amenities space?
The first step is to deeply understand the guests you aim to serve. Consider their lifestyle, aspirations, and what you want them to take away from their stay. Today’s travellers are mindful of their choices, so it’s important to stay attuned to trends, not just in hospitality but also in sectors like lifestyle, beauty, and wellness.
Guests increasingly seek brands that align with their values, particularly in sustainability, while still offering luxury and exclusivity. Selecting amenities that harmonise with your hotel’s identity and values is key—they should bring the hotel’s essence to life in a way that resonates with guests.
Partner with an amenity brand that has a proven track record and a portfolio of products that align with your property’s location and audience. Ensuring your partner shares your sustainability goals will elevate the guest experience while demonstrating environmental responsibility.
In essence, the key is collaboration—with the right amenity partner who aligns with both your brand’s identity and your guests’ expectations. This will ultimately elevate the guest experience and help build a meaningful, lasting connection with those who stay with you.
Mondrian Gold Coast
What trends do you see shaping the future of hotel amenities?
Several trends are shaping the future of hotel amenities. There is a growing emphasis on bespoke and niche beauty, scent, and wellness brands that appeal to modern travellers seeking personalised, high-quality experiences.
Sustainability continues to be a critical focus. Guests increasingly expect hotel brands to partner with sustainable and ethical amenity providers. This aligns with a broader demand for responsible, eco-conscious travel.
There’s also a rise in demand for locally sourced and artisanal products that reflect a brand’s connection to its destination. Additionally, sustainable packaging solutions, such as refillable dispensers, are becoming the norm—even in the luxury segment.
At Mondrian Gold Coast, we’ve embraced these trends by featuring Le Labo’s Santal 33 line, ensuring both an elevated and environmentally conscious guest experience.
Can you share a memorable moment or success story from this collaboration?
While Mondrian Gold Coast is still preparing to welcome guests, the excitement and positive feedback we’ve already received about our collaboration with Le Labo have been incredibly encouraging.
Since announcing Le Labo’s Santal 33 as our in-room amenity, our sales and media partners have shown great enthusiasm. This early response reaffirms our confidence in this collaboration as a key differentiator when we open.
Hunter Amenities has truly understood our vision for Mondrian Gold Coast and the broader brand’s debut in Australia. Their alignment with our goals gives us great confidence as we approach our launch. We’re excited to see how this partnership will come to life once we begin welcoming guests.
Mandy has over two decades of experience in accommodation and tourism industry writing, and she is also an accomplished editor and publisher. As co-Director of Multimedia Pty Ltd, a trusted B2B content provider for the accommodation and education sectors in Australia and New Zealand, she oversees high-quality print and digital content across notable publications, including AccomNews, Resort News, and School News, along with the property listing platform AccomProperties. Mandy’s contributions have been recognised with the Female Leader Award at the Best of Tourism 2023 and the ARAMA Life Member Award in 2024.
