-
Industry
Whitsundays on tenterhooks following shark attacks
The Whitsundays tourism industry is bracing for impact following two serious shark attacks in the past week.
Read More -
Industry
Huge boost in direct bookings as Dick Smith campaign bites
Moteliers are reporting a 25 percent rise in direct bookings thanks to Dick Smith’s anti-OTA campaign.
Read More -
Industry
Light up your building in case of evacuation
Any number of emergency situations can occur at an accommodation property and in every instance, adequate lighting is a necessity.
Read More -
Which hotels and restaurants have been judged Australia’s best?
The stars of Australian hospitality and accommodation were honoured at the Australian Hotels Association National Awards for Excellence this week.
Read More -
Industry
Dick Smith exclusive: “Colossal response makes me feel good about Australia”
Last week, I spoke to a very deflated Dick Smith about his protest video and its failure to take off.…
Read More -
Industry
Tourism training slammed as outdated and impractical
Tourism training is behind the times and fails to equip hospitality recruits with the high-tech skills they need, according to…
Read More -
How to help guests tune in to your brand
You only get one chance to make a first impression, so it's important to create an ambience that is music…
Read More -
Bond-style surveillance leaves guest shaken
A Scottish tourist holidaying in Canada had a nasty shock when he discovered a video camera hidden in a digital…
Read More -
Tourism
Maximum Occupancy boasts stellar line-up
Experts from Booking.com, Qantas Hotels, SiteMinder and TripAdvisor are among a star line-up of industry professionals headlining the Maximum Occupancy…
Read More -
Parity ban close as ACCC gets a roasting
The consumer watchdog has given its strongest indication yet of a possible ban on the rate parity clauses imposed by…
Read More