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Developments
Guests flock to gaol for one-of-a-kind stay
The incredibly unique South Australian accommodation provider Old Mount Gambier Gaol is marketed as: “The only gaol you will be…
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News
Bodies corporate potentially liable for bullying of contractors
A recent Fair Work Commission decision demonstrates how far the Fair Work Act 2009 bullying jurisdiction extends, which will have…
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News
The sun is setting on sunset clauses in NSW
Late last year the Conveyancing Amendment (Sunset Clauses) Act 2015 (NSW) was passed in parliament to provide increased protection to…
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Marketing
Hotel marketer’s 10 most popular new year’s resolutions
Based on feedback from your peers, here are the 10 most popular new year’s resolutions from hotel marketers around the…
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Industry
Hotels can capitalise on OTA complaints – here’s how
If you have 60 seconds, I have 300 words that might help at the NOI line. OTAs might be winning…
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Management
Personalise your guest experience in just 3 steps
Many hoteliers believe that personalisation is as simple as adding your guests’ first names to emails, but it requires much…
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Tourism
Australian tourism needs to focus on service standards to keep Chinese market in the ‘magic millions’ club, says TAA
Growing the Chinese inbound market to over one million visitors is a triumph for Australian tourism, says TAA chair Martin…
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Marketing
How to manage your B&B’s online reputation across the web
Many of your guests find your property online. Do you know what kind of first impression you leave them with?…
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News
Stamford Grand Adelaide named the official Women’s Australian Golf Tournament sponsor
Stamford Grand Adelaide has been named the official accommodation sponsor of the ISPS HANDA Women’s Australian Golf Tournament to be…
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Guest Facilities
New $1.8m day spa opens in Gippsland
A stunning new $1.8 million architect designed day spa has opened in Gippsland, establishing the region as a serious…
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