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News
Expedia Accelerator Program latest OTA attempt to increase commission fees
The new program essentially gives properties the option to increase the visibility by paying extra commission to the OTA. The…
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Industry
Why is this Goldman Sachs report scaring the #@!% out of hoteliers?
Ten years ago, who would have predicted that one of your guests would ever opt to stay in the home…
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News
Sydney Airport welcomes Qatar Airways
Sydney Airport has welcomed a new airline, with Qatar Airways’ inaugural flight touching down in Sydney March 3. “We’re thrilled…
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Tourism
Overseas visitors break tourism records
Australian tourism exports are breaking records as international visitors are spending more and staying longer. Last year saw the highest-ever…
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Management
Why using spreadsheets to run your B&B just won’t cut it in 2016
Since the computer era began, small accommodation providers have relied on spreadsheets in order to manage their data. Spreadsheets have…
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Tourism
MasterCard and AccorHotels partnership offers exclusive privileges at more than 550 hotels in Asia Pacific
MasterCard and AccorHotels have announced their partnership, which will offer MasterCard cardholders exclusive privileges when they stay at selected AccorHotels…
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News
Sebel Kirkton Park Hunter Valley’ undergoes $2m refresh by renowned designer
The Sebel Kirkton Park, is set to unveil a chic and opulent new look thanks to a major $2.5 million…
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Industry
Mayor officially opens $14 million renovation at Metro Hotel Perth
Over a hundred corporate clients, hospitality industry representatives and Perth media attended the launch of Metro Hotel Perth’s new $14…
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Appointments
New executive chef for Four Seasons Hotel Sydney
A Sydney five-star hotel has announced the appointment of Michael Mousseau as new executive chef. Originating from Ontario, Canada, Mousseau…
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Angry guests can still become loyal!
Angry guests with insurmountable problems; we’ve all encountered them. Rivalry, opposition, antagonism, conflict or whatever other synonym you deploy to…
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