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News
AccorHotels signs superstar Serena Williams for Australian Open 2016
AccorHotels, an official partner of the Australian Open, has unveiled reigning female champion Serena Williams as its official ambassador in…
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Industry
Checking out? Please give me your “but”
As the old axiom goes, “The worst complaint is the one that is never mentioned.” That’s why in my hospitality…
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Marketing
Metasearch: Your secret weapon to take on the OTAs and fuel direct bookings
2015 is shaping up as the year of travel metasearch. While each site varies in style, presentation and ease of…
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Human Resources
Premier congratulates Queensland’s first six-star graduates
Premier Annastacia Palaszczuk has congratulated Queensland’s first six-star hospitality training program graduates, as the state prepares for an international tourism…
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Marketing
Why are so many flagged hotels taking marketing into their own hands?
As a property flying a global brand flag – such as Marriott, Hilton, Wyndham or Best Western – you’re fortunate…
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News
Hotelier union stops Airbnb deal with French rail company
A deal that was set to be unveiled between Airbnb and French national rail booking firm Voyages-SNCF.com was quashed under…
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Appointments
Sture Myrmell appointed as president of P&O Cruises Australia
P&O Cruises Australia today announced the appointment of a full-time president, reflecting its massive growth in 2015 and its overwhelming…
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News
Christmas giving for families in crisis
Mantra Group has ‘wrapped up’ the year by donating more than 1300 gifts to 1300 kids. This is the first…
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News
Study ranks hotel chain loyalty programs
Wyndham Rewards has been named the number one loyalty program according to a new study. Research analyst Alina Comoreanu said…
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Technology
Is good quality guest Internet now a necessity?
How the world has changed. For many of us, it doesn’t seem too long ago that it was not even…
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