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Tourism
Australian tourism needs to focus on service standards to keep Chinese market in the ‘magic millions’ club, says TAA
Growing the Chinese inbound market to over one million visitors is a triumph for Australian tourism, says TAA chair Martin…
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Marketing
How to manage your B&B’s online reputation across the web
Many of your guests find your property online. Do you know what kind of first impression you leave them with?…
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News
Stamford Grand Adelaide named the official Women’s Australian Golf Tournament sponsor
Stamford Grand Adelaide has been named the official accommodation sponsor of the ISPS HANDA Women’s Australian Golf Tournament to be…
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Guest Facilities
New $1.8m day spa opens in Gippsland
A stunning new $1.8 million architect designed day spa has opened in Gippsland, establishing the region as a serious…
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News
AccorHotels signs superstar Serena Williams for Australian Open 2016
AccorHotels, an official partner of the Australian Open, has unveiled reigning female champion Serena Williams as its official ambassador in…
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Industry
Checking out? Please give me your “but”
As the old axiom goes, “The worst complaint is the one that is never mentioned.” That’s why in my hospitality…
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Marketing
Metasearch: Your secret weapon to take on the OTAs and fuel direct bookings
2015 is shaping up as the year of travel metasearch. While each site varies in style, presentation and ease of…
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Human Resources
Premier congratulates Queensland’s first six-star graduates
Premier Annastacia Palaszczuk has congratulated Queensland’s first six-star hospitality training program graduates, as the state prepares for an international tourism…
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Marketing
Why are so many flagged hotels taking marketing into their own hands?
As a property flying a global brand flag – such as Marriott, Hilton, Wyndham or Best Western – you’re fortunate…
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News
Hotelier union stops Airbnb deal with French rail company
A deal that was set to be unveiled between Airbnb and French national rail booking firm Voyages-SNCF.com was quashed under…
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