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News
Tassie Budget Boosts Events Industry
The Tasmanian minister for hospitality, Scott Bacon, has announced details of a series of events that will support growth within…
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News
WA Budget Overturns Tourism Cut
The WA state government budget is a solid and stable outcome for the $4 billion pa hotel and hospitality industry…
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Management
How to Keep Your Guests Coming Back
Give them what they want and then some things they didn’t expect. I have just returned from a three-week tour…
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Management
Take Complaints Seriously
When accommodation rates drop, so does service. The experience is not pleasant, especially when it relates to a major housekeeping…
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Management
Celebrity Endorsements are Here to Stay
The furore in the media about a current tourism campaign that is paying for celebrity endorsements on Twitter smacks a…
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News
QT Takes on Port Douglas With New Concept Resort
QT Hotels & Resorts has officially unveiled QT Port Douglas, a unique designer resort that celebrates an eclectic design environment…
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Profiles
UniCentral
Anybody who has ever been to university and lived on campus knows student accommodation is a far cry from luxury.…
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Refurbishment
Taking a Strategic Approach
Competition is tough, budgets are lean and customer expectations unrelenting. Increasingly you need to reap maximum return from your hotel…
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Refurbishment
Hygiene Demands Push Hands Free Taps Into Guest Rooms
Touch free faucets go by a number of different names – hands free, electronic, touchless, sensor – but they are…
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Developments
Boutique Revamp for Port Douglas Resort
A stylish boutique hotel at Port Douglas has re-opened after owers Amalgamated Holdings completed a $6.5 million refurbishment. Amalgamated Holdings…
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