Developments
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ACCC acts against Swiss travel giant over alleged system rorts
The ACCC has launched legal action against a travel company for misleading clients about an airfare add-on supposed to protect…
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AHA chief slates Airbnb over “concerning” campaign
The head of WA's Australian Hotels Association has accused Airbnb of inventing a sham community campaign, in an attack described…
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Can good AI transform the guest experience?
As travel becomes increasingly mobile-centric, accom properties have begun utilising mobile apps to drive loyalty and guest engagement. In reality,…
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Which regions are driving Australian tourism?
Expedia Group has revealed Australia’s top ten fastest growing regional destinations for international demand, and six are in New South…
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Melbourne ‘burbs a hotbed of new hotel growth
Dandenong in Melbourne’s south and Epping to its north will be home to two key new hotel developments, with a…
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Labor’s election win powered by hotels jackpot
The Australian Hotels Association imposed a one-off levy on pub poker machines to help bankroll both major parties and allegedly…
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Industry on tenterhooks over Booking.com parity drop
Industry leaders are urging Australia’s dominant online travel agent to follow Expedia’s lead and end rate parity clauses in its…
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Accom wrap: Travel giant quits Australia in a week of big announcements
The 180-year-old British travel company Thomas Cook has sold its Australian travel insurance business - just 12 months after launch.
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Hundreds filmed and their images live-streamed in hotel spycam scandal
Spy cameras secretly filmed 1600 guests in hotel rooms across South Korea, with subscribers paying to watch the live-streamed footage.
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Accom celebrates as Expedia caves on rate parity
In a stunning about-turn, online travel agent Expedia is dropping rate parity demands and allowing its Australian partner properties to…
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