Industry
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Include Airbnb in tax crackdown, tourism bodies demand
Two leading Australian tourism bodies are ramping up pressure on the government to include Airbnb in a tax crackdown on…
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What do you think about OTAs?
We want to understand what independent properties are doing to compete in Australia’s highly competitive 2018 accommodation market. So we…
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How to heat up winter bookings
The outdoor lifestyle is as Australian as thongs and boardies.
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The biggest barriers to happy travels
Almost two thirds of Aussies regret wasting their holidays by not making the most of travel adventures, new research reveals.
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The hotel giant targeting service from the heart
Heartfelt service is the focus of a new advertising campaign by AccorHotels.
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Hit the OTAs with a rebound: Five direct booking strategies for hotels
Love them or hate them, the online travel agencies are here to stay.
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Making guests feel so special they want to re-book
How do you communicate with your guests once they’ve made a booking?
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Price hike fears follow new OTA tax plan
Australian accommodation may cost more from next year as overseas travel agents pass on the pain of new tax laws.
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Look beyond filling beds to measure success
It's important to focus on revenue results, not just occupancy.
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Is your guest wifi stopping you getting a five out of five review?
We all know you can’t keep everybody happy and there are some guests that always find something to complain about,…
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