Industry
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Britain’s rock star chef to launch in Australian hotels?
Celebrity chef Marco Pierre White, dubbed "Britain's first rock star chef" and "the man who made cooking sexy", will target…
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Tourism chief in controversial bid for eco-development contract
A company part-owned by the chair of Queensland Tourism has been shortlisted for a lucrative deal to build eco-accommodation in…
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OTAs using “brutal” new tactics to drive down room rates
Expedia and Booking.com are forcing price discounts on Australian accommodation operators in an aggressive new push condemned by industry leaders…
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Airbnb moves to clean up exploitation
Airbnb has announced a partnership with hospitality workers’ union United Voice to promote cleaning companies championing fair pay and conditions.
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Guest personalisation: What it is, and what it is not
There’s nothing that makes a stay feel less personalised than poor attempts at personalisation.
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Wedding party “violated” in latest hidden camera fiasco
Members of a bridal party are demanding a refund from their accommodation after discovering a hidden camera in a living…
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Motels and the hapless, the homeless and the hopeless
It is too depressing to watch parents raising children in motel rooms, not sending them to school because they cannot…
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Multi-million-dollar deals ramp up hotels boom
AXA International has acquired four hotels in Sydney and Canberra for $330.4 million this week, in a major deal for…
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Agoda sales practices slated by operators
Australian operators have called into question the sales tactics of Agoda, days after the bookings platform was named among OTAs…
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Tapping into the bottled water revolution
Australians buy $700 million of bottled water annually - despite the fact that it flows freely from every household tap.
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