Management
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Lessons from the Brisbane hotel bed bug debacle
Bed bug infestation: Last week a Brisbane hotel made international headlines after its grossed-out guests went viral
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Tour tourism ‘era’ ignites in Australia
It’s not just domestic travellers that will be chasing their “Wildest Dreams” a huge surge of international Swifties are also…
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Guests demand easy payment solutions
“Time is a precious resource for operators. Automation not only accelerates guest transactions, but it also liberates staff time.”
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Cheers to your dream business: 5 pub accommodation gems await!
Are you tired of the same old daily grind? We've rounded up five accommodation businesses that come with their very…
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Cracking the code: Deciphering motel nightly rates for success
Op-Ed: Part 2 in a series of articles aimed at new and inexperienced operators, Emily Stephens dissects nightly rates
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Exclusive: Boomers driving travel in ‘cost of living’ era, but are hotels getting the message?
Op-Ed: JLL’s Ross Beardsell argues, a marketing strategy aimed at attracting mature travellers should be integral to hotel marketing plans…
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Maximising profitability in hospitality: The Profit-Oriented Revenue Management Revolution (PORM)
HSMAI convened three industry professionals and academics to develop a whitepaper introducing Profit-Oriented Revenue Management (PORM)
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Understand your channel costs, improve hotel profitability today
Discover how the Australian hotel sector's acquisition costs, especially through online travel agencies (OTAs), can significantly affect your hotel's bottom…
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The basics of Reservation Management for new moteliers & accom operators
Op-Ed: First in a series of articles for new & inexperienced accom operators, Emily Stephens on the basics of Reservation…
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Young ideas in a wealth of experience
Exclusive interview: Grantlee Kieza talks with Chris de Closey on becoming a driving force for innovation in the management rights…
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