Management
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Sikh man wins compensation for hotel beard ban
A Sikh New Zealander who was denied work at Claridge’s Hotel in London because of a "no beards" policy has…
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Perfect response: How review replies are driving bookings
A TripAdvisor-commissioned poll of 23,000 travellers globally has found personalised responses from accom managers lead to better customer reviews and…
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Booking.com opens 90,000 destinations to crypto payments
Booking.com has partnered with cryptocurrency-friendly platform Travala to open up its accom inventory worldwide to Bitcoin-style payments.
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EXCLUSIVE: Next writes exciting new chapter with Melbourne Ink
Next Story Group has dropped the L from its lacklustre Link brand to create something entirely different in the hip…
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Vast Tassie tourism development rejected over paperwork
A $140 million tourist development on Tasmania’s east coast has been rejected after planners found the developer’s evidence of landowner…
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Alleged hotel knicker nicker blames “fetish”
A man accused of stealing bras and lacy undies from Sydney hotel rooms has described his alleged behaviour as a…
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Balcony debate reignited as teen falls to his death during Schoolies
Gold Coast accommodation providers are reeling from yet another tragedy during Schoolies week.
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Train staff that phone calls are opportunities, not interruptions!
With so much information online at a hotel’s website and elsewhere, the telephone is ringing a lot less than it…
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Tourism chiefs launch training to target ‘critically important’ market
With Indian visitor numbers predicted to swell by 20 percent in the next two years, a program has been launched…
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Solar: Accom’s new super power
Creating a comfortable ambience which ensures outdoor spaces are still well enough lit to be functional is a balancing act,…
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