Management
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Steaming ahead: Why saunas are hot right now
When on holiday, Aussies try to escape the frantic scramble of everyday life and reset the balance through wellness, relaxation…
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Year in review: Hotel marketing trends that dominated in 2019
It’s been a big year in our industry, and each hotel I worked with has enjoyed some great wins or…
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Landmark Queensland properties sell in pre-Christmas rush
Two of Queensland’s best-loved hotels have been snapped up by antipodean owners.
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Expedia’s leaders ousted after “disappointing” results
Mark Okerstrom, the high-profile CEO of Expedia, has resigned along with Chief Financial Officer Alan Pickerill following a stoush over…
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Sikh man wins compensation for hotel beard ban
A Sikh New Zealander who was denied work at Claridge’s Hotel in London because of a "no beards" policy has…
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Perfect response: How review replies are driving bookings
A TripAdvisor-commissioned poll of 23,000 travellers globally has found personalised responses from accom managers lead to better customer reviews and…
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Booking.com opens 90,000 destinations to crypto payments
Booking.com has partnered with cryptocurrency-friendly platform Travala to open up its accom inventory worldwide to Bitcoin-style payments.
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EXCLUSIVE: Next writes exciting new chapter with Melbourne Ink
Next Story Group has dropped the L from its lacklustre Link brand to create something entirely different in the hip…
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Vast Tassie tourism development rejected over paperwork
A $140 million tourist development on Tasmania’s east coast has been rejected after planners found the developer’s evidence of landowner…
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Alleged hotel knicker nicker blames “fetish”
A man accused of stealing bras and lacy undies from Sydney hotel rooms has described his alleged behaviour as a…
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