Management
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Light up your building in case of evacuation
Any number of emergency situations can occur at an accommodation property and in every instance, adequate lighting is a necessity.
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Hotel elite joins campaign for struggling farmers
Private hotel investor Jerry Schwartz will donate all profits from the opening night of his Four Points by Sheraton property…
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Forget your accommodation. It’s all about emotions..
Instead of focusing on your rooms, your restaurant, your spa or any of your travel awards, focus on the emotional…
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From Dubbo to the world: The mum-and-dad operators taking on the OTAs
A pair of Dubbo accom veterans are taking on the might of the online travel agencies with their home-grown booking…
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Huge boost in direct bookings as Dick Smith campaign bites
Moteliers are reporting a 25 percent rise in direct bookings thanks to Dick Smith’s anti-OTA campaign.
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How to help guests tune in to your brand
You only get one chance to make a first impression, so it's important to create an ambience that is music…
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Can social media advertising rescue slow booking periods?
No matter how well you run and market your hotel or resort, there’s a good chance you’re going to face…
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Maximum Occupancy boasts stellar line-up
Experts from Booking.com, Qantas Hotels, SiteMinder and TripAdvisor are among a star line-up of industry professionals headlining the Maximum Occupancy…
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The crawlies giving accom owners the creeps
Bed bugs have been on the march in increasing numbers globally over the past year and tend to be detected…
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Bond-style surveillance leaves guest shaken
A Scottish tourist holidaying in Canada had a nasty shock when he discovered a video camera hidden in a digital…
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